Hotel overview

Opulence redefined, this all-suite resort provides the perfect escape for families, luxury travelers and couples looking to tie the knot. Fronting Riviera Nayarit’s popular Flamingos Beach, guests are treated to 24-hour room service, romantic wedding packages, a wide variety of upscale restaurants and bars, inspired spa services, spacious suites, an 18-hole golf course nearby, entertainment throughout the day and family-friendly amenities including a mini club and playground. Escape the hassles of everyday life during visits to this distinctive Mexican getaway.

Location

Riviera Nayarit - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Or : 9 miles

Property information

Year Built: 2008
Accessible rooms: 4
Floors: 9
Total rooms: 445

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Occupancy Requirements - Guests booking any 2 Bedroom Family Suite must have a minimum of 3 adults or 2 adults and 2 children (between ages 2-12). If your reservation does not meet one of these occupancy requirements, your reservation will be denied.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - 
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Spring Break Policies - 
At least one person 21 years or older is required in every room February through April. Spring Breakers (either groups or individuals, regardless of age) are not allowed at any RIU property, at any time during the year. RIU Hotels & Resorts, reserves the right to withhold admission to any Spring Breaker. The hotel reserves the right of admission and may request clients to show passport or official ID to prove full identification. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff. Parties in rooms are not allowed. Spring break groups or unruly behavior is not allowed all year round at any property.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 5418 reviews
  • 5.0 star tripadvisor rating
    Can’t wait to return once safe to travel

    We stayed for 11 nights November 2019 we loved every single second from the minute we walked through the doors. We found the food and drinks amazing and loved to whole ambience. We met some great people. We were planning to return November 2020 but we’ll see with the lockdown. As soon as it’s safe to do so well be back to say hello to everyone again. Until then stay safe x

    May 08, 2020
  • 5.0 star tripadvisor rating
    Love it.

    Can't wait for this to shut down to be over. Had to cancel 4 times. Need to get back there. Love this place. Great place. Stayed at the sisters resorts, but really like this one. Hoping for November. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    May 07, 2020
  • 5.0 star tripadvisor rating
    Felt pampered

    Love this place, a little older feel, not as many kids. Great service, pretty good food. The beach was nice, walked to Nayarit a couple times. Which might be a bit scary for some people as its off the beaten path.

    Apr 20, 2020
  • 4.0 star tripadvisor rating
    Nice place but don’t go for the food.

    Beautiful place. The staff and everyone who works there are very helpful and are doing everything they can to make your stay a pleasant experience, but the food was just so so. We have stayed in other Palace and the food has been excellent.

    Apr 02, 2020
  • 5.0 star tripadvisor rating
    Great drinks a the sports bar

    Four of us were there for a week in February, before COVID-19. Wonderful scenery and friendly staff. We enjoyed the sports bar everyday because of a drink they made for us ladies called the Coronado. Does anyone know how this was made or what the greenish color liquor was? It was almost a Tequila Sunrise with a cool twist. Thank you for your help in solving this mystery.

    Apr 01, 2020