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Hotel overview

Opulence redefined, this all-suite resort provides the perfect escape for luxury travelers and couples looking to tie the knot. Fronting Riviera Nayarit’s popular Flamingos Beach, guests are treated to 24-hour room service, romantic wedding packages, a wide variety of upscale restaurants and bars, inspired spa services, spacious suites, an 18-hole golf course nearby, entertainment throughout the day. Escape the hassles of everyday life during visits to this distinctive Mexican getaway.

Location

Riviera Nayarit - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Or : 9 miles

Property information

Year Built: 2008
Last Renovation: 2023
Accessible rooms: 4
Floors: 9
Total rooms: 445

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The hotel will transition to an Adult Only property in December of 2023.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted. EFFECTIVE FROM 03/30/21

Transfer Policy - A price may display, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 6659 reviews
  • 5.0 star tripadvisor rating
    June 2024

    The hotel was beautiful, very clean, staff were very friendly and helpful. We loved that there were three pools. The beach was gorgeous. The room service was great. The rooms were very clean. The mini bar was restocked everyday. The drinks were great! The beds were comfortable. The balconies off the room were nice to sit and have a drink and watch the waves coming in. We felt very safe in the community. Definitely would go there again.

    Jun 23, 2024
  • 5.0 star tripadvisor rating
    Lovely Vacation

    We had a wonderful time at your resort! The food was fantastic. We especially enjoyed the Asian restaurant and ate there twice. We also loved the Italian and Mexican venues. The staff was kind and incredibly hospitable. Julian was our server for breakfast most days. We could tell he loved his job and people. Our housekeepers did a great job of keeping our room clean and tidy. We really appreciated them. Rueben at the pool bar was excellent as well. He always had a smile and a pleasant attitude. The bed was soft and comfortable. We had a nice view and could see the ocean from our room. The grounds were kept up really well and everything was clean. We had a great experience and will recommend it to others! Thank you.

    Jun 22, 2024
  • 5.0 star tripadvisor rating
    Great resort !

    I loved everything about this resort . The food and drinks are great and the service is exemplary. While I couldn’t name any employees specifically, I received top notch service at every pool, bar restaurant, and in the beach ! The grounds are beautiful and well kept and the rooms are clean and spacious. I’m somewhat embarrassed to say I didn’t tip anywhere because I neglected to bring small bills , but I still received great service.

    Jun 19, 2024
  • 4.0 star tripadvisor rating
    Family vacation

    Overall it was great! The only thing I would mention is the when cleaning of the rooms, the floors weren’t cleaned well and not sure they were even swept. Besides that, it was a great stay and the excursions were great!

    Jun 19, 2024
  • 5.0 star tripadvisor rating
    Best as always

    Awesome stay at the Riu Palace Pacifico.We have stayed there around twenty different times,and hopefully,can do another twenty.Love the new renos,3 outdoor pools with great temperatures,and great facilities.Tons of loungers and plenty of shade if desired.Pool service is excellent as well. Great food and plenty of choices.Staff is the best.

    Jun 19, 2024