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Hotel overview
Location
Cancun - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
*Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*
Ratings & reviews
TripAdvisor traveler rating
4112 reviews
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Aug 28, 2023RIU Hotels are the BEST
RIU Palace Las Americas is a beautiful hotel it has wonderful accommodations, wonderful foods and the employees are the BEST, all the way from the people in house keeping to the people on the front desk to the waiters in the restaurants.
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Aug 27, 2023Birthday trip
Excellent location the beach amazing infinity pool, the view incredible the food is really good buffet whit a lot variety, the black and white steakhouse excellent my favorite the crystal you really feel like high scale restaurant the service is great nothing bad about this place except the beds a little uncomfortable other than that definitely I recommend this place not too mention that everyone gets ocean view.
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Aug 27, 2023
Best bang for the bucks!
This is one of the best all inclusive beach front resort for the money in Cancun. The beach is small but very clean and nice. The food and drinks are all good with excellent service from the Riu staff. This resort is in the center of the Hotel zone in Cancun. We come to Cancun and the Riu Palace resorts almost every year in the last dozen years and more to come...
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Aug 25, 2023
A great stay
This resort is top notch. All of the staff are very attentive and the place is immaculate. They can be seen at all hours maintaining this beautiful property. Spent 4 nights and mostly ate at the buffet which has a ton of choices. Had a dinner one night at the Black and White steakhouse and it was excellent. This place has an elegance and class that many of the newer resorts just don't have. The lobby is beautiful as is the rest of the property. There is truly no need to leave the property as everything you want or need can be found within.
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Aug 23, 2023
Birthday Trip
Great time at the palace with family and friends. The food was amazing, the buffet had a pretty good spread, the Italian restaurant was pretty good however, the steakhouse was my favorite. Pool time was fun. There are two pools, a quiet and a party pool what had all the activities including the foam party on Saturdays, water volley ball at 11am and aqua aerobics at noon. Small beach so if you like to walk the beach, you might be a tad disappointed. The Piano bar is pretty amazing, with stiff drinks and it’s opened until midnight and you get to socialize in there after the shows, don’t forget to try the English Black Russian drink. Speaking of shows, they have karaoke nights if you like to perform and silent disco which was pretty fun. No real nightlife, so you have to walk to the hotel next door which isn’t adults only to check out the club. There is a 24 hour snack bar that serves bar food that comes in handy after a long day of fun in the sun. The lobby is very large and I would say the hotel is medium size so you wouldn’t have to walk as much as some other resorts. The rooms do need to be updated however the housekeepers are so sweet and they work hard so don’t forget to tip them. As a matter of fact, tipping is very appreciated because the majority of the employees work very hard, are attentive and have families to support.