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Hotel overview

Riu Palace Las Americas is an Adults Only resort combining a tradition of luxury and style with beautiful beachfront surroundings, and a tranquil respite from the worries of everyday. A five-minute walk from the shopping, dining and entertainment of Cancun’s Hotel Zone, guests to the Riu Palace Las Americas enjoy richly-appointed guest suites featuring a private balcony or terrace, a distinctive selection of all-inclusive restaurants and bars, opulent spa services and an exciting selection of unique activities and entertainment. Encompassing the finest luxury and service of Cancun, Mexico, the Riu Palace Las Americas is the perfect choice for couples and luxury travelers seeking romance and relaxation.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property information

Year Built: 2004
Accessible rooms: 3
Floors: 8
Total rooms: 372

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Minimum Age Condition: At least one person 21 years or older is required in every room during March and April. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21
Minimum Guest Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Spring Break Policies - Minimum Age Condition: At least one person 21 years or older is required in every room during February thru May. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.

Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

*Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 2866 reviews
  • 5.0 star tripadvisor rating
    Trip

    It was amazing the staff was so polite, professional, and fun and I wish them the best! I loved that the location was so close to the clubs and right on the beach. If I had any recomendaciones if would be that all the restaurants were open on Saturdays, because we planned to go to Black and White and it was closed.

    Jan 24, 2021
  • 5.0 star tripadvisor rating
    Annual January Vacation

    WE returned to Riu Palace Las Americas for the second year in a row. Loved it so much the first time we couldn’t wait to come back and brought Some friends with us this time. The Hotel is truly Palatial. Rooms are beautiful, very clean and with a terrific view of the ocean and lagoon. Food for an all inclusive is excellent. Drinks are great and the staff couldn’t try harder to please. We have traveled to Cancun and the Hotel Zone as well as Riviera Maya for the last 16 Years. Stayed at several different properties and last year a friend suggested RPLA. You just cant go wrong with this hotel.

    Jan 21, 2021
  • 5.0 star tripadvisor rating
    Best staff and location!

    This is my second time visiting the Riu Palace Las Americas and I already wish I knew when my third trip would be booked. I couldn't think to stay at a different hotel in Cancun because of the staff. All the staff are so nice and welcoming and truly treat you like family. I feel like I have made lifelong friends with the entertainment Riu fit fun crew. Giovani is part of this crew and is truly exceptional. He is so welcoming and kind and really goes the extra mile to make you feel safe and have as much fun as possible. He makes the day at the pool so fun and he was so great we wished he didn't have to do his job so he could just sit and chat with us. I would only consider a different hotel in Cancun if Giovani was no longer there. He truly was the best part of our trip, and his kindness and friendship will not be forgotten by our group! Both groups I have came with love this resort and we can't wait to come back!

    Jan 21, 2021
  • 5.0 star tripadvisor rating
    Amazing experience

    Amazing stay with a friend at riu palace las americas, the food, the service, the cleaning is over the top. However, the rooms are not very silent and I was waken up each time a door slams next to my room. Would definitely go back there

    Jan 19, 2021
  • 5.0 star tripadvisor rating
    One of the best in the Riu chain

    Stayed at the Riu Palace Las Americas as part of an extended family reunion. From beginning to end, I was not disappointed. The resort is stunning!!! The rooms my family had were exceptionally clean and beautiful. We all got ocean view rooms with two beds pushed together. The food at the resort is great! We especially loved the steakhouse. Too many choices! The beach is wonderful. One nice feature is that since the resort is built taller, the walk from your room/lobby to the beach is short. This was nice for the older family members who were traveling with us. I walked the the Riu Palace Peninsula everyday on the beach, and it was a really nice 35 minute walk. Pools and amenities are great! They have everything you could want, from boogie boards to kayaks. The workout facility is also really nice. I would not hesitate for a minute to stay here again!

    Jan 19, 2021