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Hotel overview

Riu Palace Las Americas is an Adults Only resort combining a tradition of luxury and style with beautiful beachfront surroundings, and a tranquil respite from the worries of everyday. A five-minute walk from the shopping, dining and entertainment of Cancun’s Hotel Zone, guests to the Riu Palace Las Americas enjoy richly-appointed guest suites featuring a private balcony or terrace, a distinctive selection of all-inclusive restaurants and bars, opulent spa services and an exciting selection of unique activities and entertainment. Encompassing the finest luxury and service of Cancun, Mexico, the Riu Palace Las Americas is the perfect choice for couples and luxury travelers seeking romance and relaxation.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property information

Year Built: 2004
Accessible rooms: 3
Floors: 8
Total rooms: 372

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21
Minimum Guest Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

*Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 3166 reviews
  • 4.0 star tripadvisor rating
    Great Staff

    We had a great time staying here for a week. There is plenty to do at the resort and the staff provided for every need our group had. The food at the buffet was great, the food at the individual restaurants were questionably. The staff was very attentive to all the guests and were very accommodating for our large group. Masks were required while indoors and they were always cleaning the public areas and restrooms so everything felt very sanitary throughout the day.

    Sep 20, 2021
  • 5.0 star tripadvisor rating
    Outstanding place

    This place is great, very clean and service is phenomenal! The restaurants here is really good, and didn't have to wait to long for a table, especially our large group of 11. On our departure, we pre booked our transportation from an outside source which was going to be late, we told the hotel if they can find us one to fit our group and get us to the airport, and within 5mins we were off! The staff here is great and helpful for us tourists. Especially one in particular, her name was Angie! Let alone fun to hang out with and showed us around! Thanks!

    Sep 18, 2021
  • 5.0 star tripadvisor rating
    Good Hotel - Staff Members Made it Great!

    My friends and I recently stayed here for a bachelor party, and were nothing but pleased with everything the hotel had to offer. Covid precautions were handled well, and the hotel made it easy to get testing for travel back to US. Our group took advantage of the hotel's proximity to great nightlife in Cancun--what made this trip special though were representative from the hotel, Karla Glavan and Ailyn. These two connected with us and advised of the most ideal clubs to attend during the day and evenings. They assisted us with transportation, helped with the club promoters and security, and ensured we received the best treatment wherever we landed. The trip would not have been the same without them!!

    Sep 16, 2021
  • 5.0 star tripadvisor rating
    Great Escape

    Had a Great time while at the Riu Palace Las Americas. Management and staff went above and beyond to make sure we had a wonderful time. The food was very good. It was a wonderful time.Can't wait to return to the Riu Palace Las Americas.

    Sep 15, 2021
  • 5.0 star tripadvisor rating
    Looking for a genuine break from your day to day? Look no further.

    I came here with family because we were all in need of a fantasy after the 2020 let me tell you this place does not disappoint. Drinks, good food, new friends and so much more. The staff was always willing to go above and beyond to make your stay excellent (special shout-out to Angie de la torre) the best part of it all was the ability to just RELAX there is plenty to keep you occupied and stress free. I couldn’t recommend a stay here more, I will be returning very soon.

    Sep 14, 2021