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Hotel overview

Riu Palace Las Americas is an Adults Only resort combining a tradition of luxury and style with beautiful beachfront surroundings, and a tranquil respite from the worries of everyday. A five-minute walk from the shopping, dining and entertainment of Cancun’s Hotel Zone, guests to the Riu Palace Las Americas enjoy richly-appointed guest suites featuring a private balcony or terrace, a distinctive selection of all-inclusive restaurants and bars, opulent spa services and an exciting selection of unique activities and entertainment. Encompassing the finest luxury and service of Cancun, Mexico, the Riu Palace Las Americas is the perfect choice for couples and luxury travelers seeking romance and relaxation.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property information

Year Built: 2004
Accessible rooms: 3
Floors: 8
Total rooms: 372

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21
Minimum Guest Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

*Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 2950 reviews
  • 5.0 star tripadvisor rating
    “Ailyn is the best”

    All of the RIU staff are awesome .Ailyn at the pool was very fun and always kept the mood fun .. The all adults part makes it nice .the servers are very quick to get you drinks or whatever you request. This is the place to be ! Terry

    Apr 11, 2021
  • 5.0 star tripadvisor rating
    Second visit, better than the first

    We got to RPLA on Friday April 2 for our second visit to the resort (first was April 2019). Right off the bat we were reminded of why we chose to come back. At reception, Fernando went over and above to get us into a very nice room and did so quickly. Alan at reception was incredibly helpful in getting our exiting paperwork together. Miguel in banquets was a rock star every morning and Juan served the pool deck like a champ! Combine that with weather and water matched by none, and the chance to meet so many cool people from so many different places, and the trip another huge success. By mid-week we already decided we would move this resort to an annual trip.

    Apr 11, 2021
  • 5.0 star tripadvisor rating
    Great time for my sister in law’s bachelorette!

    I had the pleasure of staying here for my soon to be sister’s bachelorette with 5 other girlfriends. WE HAD A BLAST. The hotel was extremely clean and had great decor. They made it a priority to keep everything sanitized and enforced all Covid procedures to ensure guests safety. A huge shout out to Karla and the entertainment team for being not only fun and nice but hooking us up with all the best party spots and helping us purchase tickets for the clubs off the resort. We wouldn’t of known about the Mandala Beach party, which felt like a mini Vegas pool club. Great time with great people. Thank you !!

    Apr 10, 2021
  • 5.0 star tripadvisor rating
    Truly Amazing all Around!

    Riu Palace Las Americas was absolutely beautiful everywhere we went on property. Staff were beyond incredible. Property was very clean which is a tribute to the hardworking housekeeping staff - because it was an endless, thankless job. Food was very gourmet and soooo delicious. I had the best massage from a seasoned therapist. I have traveled the world including Cancun numerous times and Riu Palace Las Americas is now my favorite place. High Marks to Everyone!! Thank you for a truly amazing time all around.

    Apr 08, 2021
  • 3.0 star tripadvisor rating
    Great inclusive experience during pandemic

    Great all-inclusive escape, especially during the pandemic 50% occupancy, lots of cleaning and mask-wearing, and excellent service from a very friendly staff! While the service and many restaurants on site were great, the hotel does need some major updating. I had a very spacious room, with a lovely view, but very damp and musty. Bring damp rid!

    Apr 07, 2021