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LocationCancun - Beach
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
*Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*
Ratings & reviews
TripAdvisor traveler rating2950 reviews
“Ailyn is the best”
All of the RIU staff are awesome .Ailyn at the pool was very fun and always kept the mood fun .. The all adults part makes it nice .the servers are very quick to get you drinks or whatever you request. This is the place to be ! Terry
Second visit, better than the first
We got to RPLA on Friday April 2 for our second visit to the resort (first was April 2019). Right off the bat we were reminded of why we chose to come back. At reception, Fernando went over and above to get us into a very nice room and did so quickly. Alan at reception was incredibly helpful in getting our exiting paperwork together. Miguel in banquets was a rock star every morning and Juan served the pool deck like a champ! Combine that with weather and water matched by none, and the chance to meet so many cool people from so many different places, and the trip another huge success. By mid-week we already decided we would move this resort to an annual trip.
Great time for my sister in law’s bachelorette!
I had the pleasure of staying here for my soon to be sister’s bachelorette with 5 other girlfriends. WE HAD A BLAST. The hotel was extremely clean and had great decor. They made it a priority to keep everything sanitized and enforced all Covid procedures to ensure guests safety. A huge shout out to Karla and the entertainment team for being not only fun and nice but hooking us up with all the best party spots and helping us purchase tickets for the clubs off the resort. We wouldn’t of known about the Mandala Beach party, which felt like a mini Vegas pool club. Great time with great people. Thank you !!
Truly Amazing all Around!
Riu Palace Las Americas was absolutely beautiful everywhere we went on property. Staff were beyond incredible. Property was very clean which is a tribute to the hardworking housekeeping staff - because it was an endless, thankless job. Food was very gourmet and soooo delicious. I had the best massage from a seasoned therapist. I have traveled the world including Cancun numerous times and Riu Palace Las Americas is now my favorite place. High Marks to Everyone!! Thank you for a truly amazing time all around.
Great inclusive experience during pandemic
Great all-inclusive escape, especially during the pandemic 50% occupancy, lots of cleaning and mask-wearing, and excellent service from a very friendly staff! While the service and many restaurants on site were great, the hotel does need some major updating. I had a very spacious room, with a lovely view, but very damp and musty. Bring damp rid!