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Hotel overview

If you are looking for relaxation and tranquility, the Hotel Riu Palace Jamaica has the best facilities for this. Being an ADULTS ONLY hotel, exclusively for adults over 18, you can enjoy on your own with a wide range of leisure activities, such as fresh water pool, chill out bar on the beach, jacuzzi, sauna, gym and wellness center 'Renova Spa' with different treatments and massages.

The hotel offers high quality service guaranteed by RIU, as our All Inclusive, in which the client's comfort and enjoyment are the most important. Therefore you will have the chance to eat at the buffet restaurant a variety of delicious dishes, and taste the best cuisine that our chefs prepare at the theme restaurants.

If you come with your partner or with friends, you will have a great vacation. The Hotel Riu Palace Jamaica has a gym, table tennis, volleyball, tennis, windsurfing, sailing, kayaking, snorkeling, diving and more water activities. During the day you can enjoy the entertainment program, and by night you have different activities, as live music, or perhaps you prefer to dance in the disco at the best rhythm of Jamaica. If you like Golf, close to the hotel you'll find four golf courses with great views.

In the Hotel Riu Palace Jamaica you will discover the magic of this wonderful island. Enjoy the best offers of Jamaica and spend some relaxing time at the hotel.


Montego Bay - Beach
Montego Bay Airport (MBJ) : 2 miles

Property information

Year Built: 2013
Total rooms: 288


Hotel details


Dining options are available for this property.
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Multiple amenities are available at this hotel.
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This property offers numerous activities.
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Hotel advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Riu does not allow Spring Break Customers
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Ratings & reviews

TripAdvisor traveler rating

4.5 3591 reviews
  • 3.0 star tripadvisor rating

    Tried for 10 days to make 14 day reservation. RUI property web sites not as detailed as other 5 star resorts. Reservation representatives appear to not have enough detailed info. When asked a question instead of saying they would get answer and get back to me they send me to the properties web site to submit question.Did that twice in 5 days with no reply

    Jun 11, 2021
  • 3.0 star tripadvisor rating
    Staff great but property needs to be updated

    All staff was amazing! Very responsive and attentive. Food was good as well. Proximity of hotel to airport was also great. Average rating aligned more to hotel itself... was dated and in need of update. Other hotels look to have undergone renovations- so seemed nicer.

    Jun 07, 2021
  • 5.0 star tripadvisor rating

    My experience at RIU palace was pretty amazing The only complaint I have is the shortage of wash cloths, and the attitude of the young man who worked Friday evening (May 29th) service desk, who gave much attitude when my family and myself complained about no wash cloths and the unresolved phone request we had made. Hey told my cousin "ENOUGH"! I thought that was quite disrespectful. Other than that, it was a great experience! I would definitely return.

    Jun 07, 2021
  • 5.0 star tripadvisor rating
    Epic vacation

    first time in Jamaica I will give this hotel 10 plus everything was fantastic the food,entertainment, staff on grounds front desk clerk my room! my friends and I really enjoy our vacation I want to give shout out to the Bartenders Kriss and desrick we love their drinks and also to dining staff mr Osborne and Ms Denna they where great and last one entertainment guy I forgot his name but he skinny always dancing and entertaining us by the pool ya mon I will return again

    Jun 04, 2021
  • 5.0 star tripadvisor rating
    Best hotel

    Absolutely love this hotel it’s amazing and looks great , everything is impeccable all staff is friendly attentive and make the best drinks also, the food is great the only bad I have to say is the steak house is bad but other than that it’s amazing , housekeepers keep the place clean, cleanest I’ve ever seen it, the bartenders are great best tasting drinks at any hotel in Jamaica , the entertainment is amazing and the entertainment staff is great makes you really enjoy your time and feel like vacation !! I want to go back for my birthday weekend and now it’s sadly fully booked for the future months sadly !!

    May 28, 2021