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Hotel overview

If you are looking for relaxation and tranquility, the Hotel Riu Palace Jamaica has the best facilities for this. Being an ADULTS ONLY hotel, exclusively for adults over 18, you can enjoy on your own with a wide range of leisure activities, such as fresh water pool, chill out bar on the beach, jacuzzi, sauna, gym and wellness center 'Renova Spa' with different treatments and massages.

The hotel offers high quality service guaranteed by RIU, as our All Inclusive, in which the client's comfort and enjoyment are the most important. Therefore you will have the chance to eat at the buffet restaurant a variety of delicious dishes, and taste the best cuisine that our chefs prepare at the theme restaurants.

If you come with your partner or with friends, you will have a great vacation. The Hotel Riu Palace Jamaica has a gym, table tennis, volleyball, tennis, windsurfing, sailing, kayaking, snorkeling, diving and more water activities. During the day you can enjoy the entertainment program, and by night you have different activities, as live music, or perhaps you prefer to dance in the disco at the best rhythm of Jamaica. If you like Golf, close to the hotel you'll find four golf courses with great views.

In the Hotel Riu Palace Jamaica you will discover the magic of this wonderful island. Enjoy the best offers of Jamaica and spend some relaxing time at the hotel.

Location

Montego Bay - Beach
Montego Bay Airport (MBJ) : 2 miles

Property information

Year Built: 2013
Total rooms: 288

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Riu does not allow Spring Break Customers
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.


Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Ratings & reviews

TripAdvisor traveler rating

4.5 3662 reviews
  • 5.0 star tripadvisor rating
    I just don’t get that 4.5 review,should be 5.

    We just left after a 8 day stay. I’m an Iberostar Grand Rose Hall lover, but this place ticked off every box. I can’t write enough about all the employees.Particularly Dr. Fun Fun, Lady T, Lloyd,Paul, Monique,Tamar,Winston,Gemar,Kenny,Horace and apologies to everyone I have forgot. I can’t say enough about this place.It’s not a big place, but it was just perfect.Every employee was just perfect. I think the food was probably better than any other all-inclusive I’ve been to,and I’m really picky.. I just can’t say enough about how much I enjoyed this place.The rooms are spacious, the Covid protocols are in place, the test to leave was easy and no problem.. I just had a little issue with getting some wine in my room,as I just drink that, but it was soon solved. Honestly, I’m very impressed,and I will definitely be back.

    Oct 24, 2021
  • 5.0 star tripadvisor rating
    Awesome Resort

    It was my Birthday while I was there and the staff made me feel so special. I have stayed at many Riu but I felt the staff here went way over snd above to please their customers. The COVID protocols were very good l, I had no concerns at all. My only complaint is that the cleaning staff talk very loud in the hallways first thing each morning

    Oct 24, 2021
  • 5.0 star tripadvisor rating
    2021 GIRLS TRIP TO REMEMBER!!!

    This resort met and exceeded our expectations! From the welcome beverage to getting to know the staff...everything was done with excellence. REN made the best morning coffee (went out of his way to ensure I had soy milk because I don't drink milk) and Horace, Micheal, Marice and Osborne took great care of our needs at the restaurants and buffet daily. We got to know Renaldo and Gregory who made sure our cups never stayed empty...the food was amazing and authentic and everyone in the spa, excursions and activities stand made our stay heavenly. Everyone in the resort from the cleaning staff to room service and bar tenders made us feel at home. If that wasn't enough we had access to breakfast, lunch, activities and shows at the sister resorts (Reggae & MoBay) AMAZING EXPERIENCE!! THANK YOU RIU PALACE

    Oct 20, 2021
  • 5.0 star tripadvisor rating
    Wonderful Staff

    Shout out to Lloyd (Sparks), Jemar, Lady T, Stone, and Monique for making our vacation the best one to date! The staff are wonderful and make sure you truly embrace your vacation to the fullest! Highly recommend!

    Oct 01, 2021
  • 5.0 star tripadvisor rating
    GREAT RESORT!!

    I visited with a group of friends with all different bookings. They got us in our rooms super quick; and all the rooms were in the same area/hall. Covid tests were easy and right on time. Food was excellent at the buffet and Japanese restaurant (Zen). Waitstaff were super friendly and attentive especially Jemar and Stone at the buffet and Monique, Paul, and Dan at the pool. Lady T and Lloyd “Spark In the dark” were so fun and tried to get everyone having a good time! Hotel was very clean, small but not tiny, we had an excellent time and would highly recommend! Love, the Scoobydoopapa gang from Iowa!

    Sep 30, 2021