TripAdvisor traveler ratingbased on 864 reviews
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General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating864 reviews
THE ONLY RIU HOTEL IN LOS CABOS FOR ADULTS ONLY
To begin with, they welcome you in the lobby with some delicious MIMOSAS, this hotel is almost new and remains so, as I mentioned in the title an adults-only hotel., I had to see 3 bachelor and bachelorette parties. The atmosphere is very cool and they serve a better class of alcohol than the neighboring hotel Riu Santa Fe. BUT BUT BUT you should know that the pool parties are held ONLY at the Riu Santa Fe (with authentic theme parties full of colors, lights , the best live music of great DJs and the sexy animation staff!) There are 4 different theme parties: Jungle Party, Pink Party, White Party & Neon Party so try to wear something adoc to each one. Thongs and mini bikinis are allow but topless is not allowed . There are many security guards who will take care of you and are waiting for you to have fun and have a great time. Do not forget to take your towel because it may be cold on your way back to the Riu Palace Baja California. Ideal place to go solo or with your partner, girlfriend or Boyfriend, fiancé, Husband or Wife (but not all at the same time, hahaha just kidding) I REALLY KNOW YOU'RE GOING TO HAVE A GREAT TIME and feel free to ask me any question.
Totally enjoyed a week at this year old adult only resort. Had an amazing top floor view of Land’s End and all the cruise ships visiting Cabo! The pools and beach are beautiful. If you want poolside chairs you have to be up super early. Not a problem for us as we enjoyed the covered sitting areas so not to be out in sun all day. Poolside bar service was fast and efficient. Enjoyed all the restaurants including the buffet and had no trouble getting into any for Dinner. Short easy trip into the marina area in Cabo! We will go back!
Horrible stay- ended up leaving to check into another hotel
I usually don’t write reviews but this hotel was so bad that I had to review it to warn others!!! I’ll make it as concise as possible...My family and I stayed at this hotel. Not only were workers cooking with their hands (no gloves) the food was terrible. I understand meals at all inclusive hotels won’t be too superb but it should be at least edible! Most ingredients for meals were frozen (fish, steak, shrimp you name it). Meals at their Avocado restaurant & buffet were extremely salty and dry. The buffet food was rather cold and workers would flip pancakes with their hands, take tortillas and offer it to guests with their hands...NO GLOVES or serving utensils...during an outbreak of a virus?! My family and I complained to the management staff but nothing was done so we left and checked into another hotel. The rooms were ok (beds had a very thin sheet practically slept on a mattress). The perks of being at an all inclusive hotel was not worth it. Overall, save your money or check into another property. This hotel has lots of issues!!! I agree with the folks that rated this hotel poorly.
Just returned after 2 weeks holiday at the palace Baja,this hotel is very clean we had a great time ,the staff do a great job in making your holiday ,the entertainments team are the best by keeping you busy with different activity’s all day long,also evening shows are well worth watching.The rooms are large and very clean with a separate bath and large walk-in shower. Food was ok but a bit repetitive and could be better in all the restaurants, a big thanks to the chef for doing a fresh paella for us at the snack bar. It was nice seeing the whales from the pools side the out look from the hotel was stunning,also a big thanks to sue the Tui rep for looking after us and booking the trips( with Cabo adventures the guides are very good)we can definitely recommend swimming with the whale sharks. And If you do go down to the marina go to Captain Tony’s bar day or night the food is very good and large portions also good value. A big thanks to all the hard working staff and hope that the hotel gets up and running again soon after this terrible out break
Words cannot express our satisfaction during our stay. It was almost a “perfect” vacation!!! You would have never known that the rest of the world was turned upside & in such turmoil. This hotel was the clean, modern and the food & service were phenomenal. Our room was always clean, well stocked and everyone was so friendly. Emmanuel & Aldo were our servers at the buffet every morning and they were full of smiles and laughs each day! Our mimosas were never out! I can’t tell you what was restaurant was the best because we enjoyed them all and sometimes we’d have dinner at one and enjoy dessert at another. You name it, they had it! Down at the pool, Oliver would come around with his cart and make us drinks and the massage staff were around to give you a 5-10 minute chair massage as well. Again, everyone was happy and just went above and beyond to make you feel welcome. I know the numbers were down at the resort because of people being frightened of the Coronavirus, but honestly I felt safer there than I do here. People were cleaning EVERYTHING and not once did I feel that my health was being jeopardized in any way. We had a room with a view and everyday I could see the famous arch, boats, parasails, hear the waves & people enjoying life. We are so looking forward to going back and hopefully, God willing it will be next year. We also took taxis down to the Marina and enjoyed whale watching and snorkeling. I’ve been to many all inclusive resorts, but Rui Baja was incredible. Thank you for all your hard work and for making our vacation so memorable. ~kim, tom, beth & darrin Green Bay, WI