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Hotel overview

Located directly on White Bay beach in the historic town of Falmouth, the new Riu Palace Aquarelle hotel offers excellent 24-hour all-inclusive service for an unforgettable, carefree beach vacation with your family, partner or good friends.


Accommodations with all the facilities you need for a comfortable, peaceful and relaxing stay include Junior Suites with fabulous ocean view, extra spacious Family Rooms and swim-up Junior Suites with your own private plunge pool. Enjoy the island`s warm and sunny climate and soak up the sun on the beautiful white sandy beach and when you want to cool off, jump into one of four outdoor pools or sip a refreshing drink at the poolside or swim-up bar. The hotel also offers a variety of recreational and sports options such as beach volleyball, a fully equipped gym, RiuFit activities, snorkeling, scuba diving, stand-up paddle surfing, kayaking and the Splash Water World water park with a children's pool promises some fun time for the whole family. At the Renova Spa you can book a massage and other treatments to relax body and mind.


When it comes to food, the various options available at this hotel will delight your taste buds. In the main restaurant, the best buffet with live cooking stations awaits you for breakfast, lunch and dinner.  Lunch is also served at Pepe`s Food Jerk Station offering a varied buffet of grilled meats and vegetables. In the evening, the Krystal restaurant offers excellent a-la-carte fusion cuisine or visit the Italian restaurant, the Asian restaurant or the steakhouse, where the chefs prepare delicious and innovative recipes allowing you to try new flavors every night.

Location

Jamaica
Sangster International Airport : 23 miles
Montego Bay, Jamaica : 23 miles

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Guests staying at Riu Palace Aquarelle are able to use Riu Montego Bay facilities. Guests staying at Riu Montego Bay are not able to use Riu Palace Aquarelle facilities.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy - IGroups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions

Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.

Minimum night stay restrictions may apply.

Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 01May25 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 1198 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Oustanding

    My husband and I stayed at the hotel fir the first time, we were truly in awe when we walked in. The Hotel was clean, staff members were outstanding. When it csne yo the food it was awesome the variation was so good 100% . The waiter and waitresses was amazing I particularly would like to mr tion a young lady Name by the name of Misha, she was vibrant, friendly wicked sense of humour.our and another young Man i sm so sorry I cannot recall his name lite skin always smiling. They are truly an asset to the business. I will definitely visit again I the near future. The only issue i had was that we were told that there were two double beds in our room. I expected a king or queen, however I said it was fine. However was disappointed when we got to the roomit was teo small double. Which was a bit disappointed, however we worked with it.

    Jun 21, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Awesome stay!

    Our family (teens, 30s and 40s) had a blast at this resort. There was never a dull moment, and more than enough to eat and drink. My hat's off and many thanks to the staff! From the housekeepers, servers and entertainers, they had the most hospitable attitude. We will definitely return to this location.

    Jun 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    5 Star ⭐

    I don’t really know where to start. A massive 5 star review for a five star property & 5 Star team. We holidayed as a family of five across two rooms. Upon arrival, the reception upgraded our rooms to Ocean view instead of partial ocean view. They also make sure that we have rooms very close to each other. The views from the balconies were breathtaking. The rooms are very well kept, modern and very comfortable. The minibar and optics are restocked daily. Housekeeping is also daily. For an all-inclusive results, the food is brilliant, plenty of choice, you will not go hungry. We also dined in the speciality restaurants. ( steakhouse & Asian ) and the food & service was again 5 star. The entertainment team (just wow) are amazing, they worked tirelessly from morning till night and they really know how to put on a show. Big shout out to rooster and MJ. My son is currently using a wheelchair and they all stopped and spoke to him. Had a laugh with him, even calling him by his first name. During our day, we celebrated to birthdays for our children all the staff from the restaurant to the entertainment team and housekeeping made these occasions special. The beach is absolutely amazing, white sands and blue seas. Yes, it is a little rocky in places when you go into the water but we had water shoes and this really was not an issue. Would we go again? 100% we would.

    Jun 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Jamaica 2025

    Need ATM Service. Room Service menu should include more food selections. Buffet meals were delicious.

    Jun 20, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Summer 2025

    Awesome entertainment staff. Great shows. Enjoyed the beach parties. Do wish there was a night club. Room was comfortable and kept clean daily. Food needs a little improvement. Definitely would stay again.

    Jun 19, 2025