Wish you were here?
Hotel overview
Property information
{{title}}
Hotel details
Hotel advisories
General policies & fine print
Ratings & reviews
TripAdvisor traveler rating
1695 reviews
-
Apr 14, 2025Disappointing property
The hotel room was tired and didn't look especially clean. Maid service was disappointing. Bathroom counter not wiped clean, soiled linens left behind, bed "spread up" haphazardly (which frankly didn't matter) . Air conditioning old and VERY loud when it kicked on. Commode constantly ran and sometimes wouldn't flush, shower had NO pressure. For the price, it was disappointing. Would not stay here again. Will say the front desk staff were very nice during check in and the lobby area looked nice. Not sure what they could have fixed other than a room change so didn't ask --all the rooms looked comparable from the outside. Only there two nights.
-
Apr 06, 2025I would pass on this hotel
The pictures on the hotel website make the hotel look great. In reality, I found the room lacking, and the food in the hotel restaurant not to my taste. The pool area was a depressing affair. More like motel quality pool area. The one bright area was the parking lot. Lots of spaces to park near the lobby and guest rooms.
-
Mar 22, 2025
Very disappointed
Go someplace else. For the money you can stay someplace nice. It’s not a resort, it’s an outdated hotel claiming to be a resort. There isn’t even a hot tub. Rooms are dated, lighting in room is like being in a dungeon. No microwave in the room and coffee maker is a joke.
-
Mar 21, 2025Just what we needed
If you are going to be in Sedona this is the place to be! The staff was so wonderful & kind! The room was just what we needed! Beautiful grounds, well kept! The restaurant was delicious, we ate there twice! Just overall a lovely place! Well worth the price! Also the location was ideal!!!
-
Mar 19, 2025
Over rated hotel with underated rooms unless you're well heeled.
The web page paints a good picture of this place but in reality it doesn't match up. We booked a standard room and expected something near to what is shown on the site. Arrival looked promising with a nice clean, sparkly reception and smiley receptionist. Standard room meant standard service unfortunately. Allocated a room on a first floor block some distance from the main resort. The room was large, but dank smelling and clearly in need of a refurb. It was clean, but the room was dark and uninviting. The bathroom was old and badly decorated. We found out during the night that the shower and tap dripped. There was an allocation of one each of body wash, soap block and body cream. The body wash was used and nearly empty. However, there were large containers of shampoo and conditioner! Luckily we had our own. We felt a little looked down at by the receptionist. Hopefully not because of our British accents. The resort seemed quiet on arrival and few cars parked. We found our room was next to an already occupied room as it had a 'Do not disturb' label on the door. We ended up with rather noisy neighbours that night with their intimacy noises. What we didn't understand was that there were clearly many unoccupied rooms at the resort but they felt it necessary to allocate two adjoining rooms which are not adequately soundproofed. It was too late at night to make a fuss when the 'antics' started. The coffee machine used pods and we had been allocated two coffee pods, so needed more. The next day we ventured over to reception to ask for more to discover they were kept there but had to be provided by housekeeping. The receptionist informed us that more would be delivered, but nothing came. There was an air of snobbery in the main part of the resort and we felt underwhelmed. The feel was echoed by obvious local alfluent types playing tennis all day along with a tennis coach. Thank goodness we didn't try and use the tennis courts! We stayed at seven hotels during our two week tour and this was the worst. We asked about breakfast charges and received a somewhat curt response telling us it depended on what we ordered!