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Hotel overview
Located near the shopping at the International Market Place and Royal Hawaiian Shopping Center, this hotel is also just a stroll away from Waikiki Beach. All units have refrigerators and kitchenette units have a range top and microwave oven. Enjoy dining at one of three restaurants on site, have a cup of coffee at the coffee bar or relax in the swimming pool or whirlpool spa.
The OHANA Waikiki East by Outrigger is a 443-room hotel located in central Waikiki at Kuhio and Kaiulani Avenues, next door to the International Market Place and just a 7-minute stroll to Waikiki Beach and one block from Kalakaua Avenue’s shopping and entertainment. OHANA Waikiki East by Outrigger provides safe, clean and well maintained mid-level accommodation proudly supported by long serving hosts; many who have been with the Outrigger family for over thirty years.
OHANA Waikiki East by Outrigger is unlike beachfront resorts where you may choose to spend your time indoors. Rather, it is an enjoyable home base for your Island adventures. The hotel features three restaurants, a coffee bar, pool, whirlpool spa, Laundromat,
meeting rooms and a self-service business center. There's ample parking and convenient access to the city's bus system.
Location
WaikikiProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Porterage is available at an additional fee payable to hotel directly.
Rollaway beds are available at an additional fee payable to hotel directly. Cribs are free.
Mandatory hotel-imposed fee will be charged and collected by the hotel either at check-in or check-out. The fee is subject to change without prior notice.
Mandatory hotel imposed Daily Resort Charge inclusions:
- One souvenir nylon drawstring beach bag per room
- Pack of disinfecting wipes
- Wireless high-speed Internet access, maximum 4 devices per room
- Local and long-distance phone calls to the U.S. and Canada (first 15 minutes free)
- Access to fitness room
- Use of pool and beach towel
- Use of in-room safe
- In-room coffee and tea daily
The above list may not be comprehensive and is subject to change. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating
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Good location. Could do with updating.
The hotel was in a good location, only 2 or 3 minutes walk to Waikiki Beach. Right nextdoor to the International Market Place, Waikiki Food Market (Supermarket) straight across the road, as well as a large ABC store diagonally across the road. There was a coin laundry on the street level, which was available for anyone to use. Several of the washing machines and dryers however were broken. The tide boxes available to purchase at the laundry are $2. Across the road at the ABC store they are only $1.25. Aroma Cafe is located on the Lobby level of the hotel. It had lovely food and great coffee, but was only open from 6am til midday. There is a concierge service. The hotel could benefit from being updated. One big disappointment was that the pool was not available as it was being renovated. We were not told this in advance. The alternative was to use the pool at the sister hotel a couple of streets away. We didn't end up using the pool because of this reason. When we arrived we discovered the room setup we had booked was not what we had been assigned. According to the hotel this was down to our travel agent and not them. Our travel agent was very specific about our need for two bedrooms and the second needing two separate beds as we were traveling with our two adult daughters. The lovely young lady at reception managed to get us two rooms side by side, which gave us mostly what we needed, but still wasn't what we had booked. All of the staff we interacted with were very friendly and helpful. The extra charge when settling up at checkout was a surprise as we didn't know about it in advance. However, I think this is standard in Hawaii.
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Great Getaway
Hotel was clean and tidy. Staff were friendly. Xi Li ensured we came back to a beautifully made up room each afternoon. It was a shame that the pool was unable to be used, but we were able to use one at another hotel about 10 minutes walk away.
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Expect a 3 star experience
The hotel has 3 stars so that's where expectations begin. There is no pool on-site so you have to walk around the corner to another hotel. However, Waikiki Beach is approximately 400m away. The hotel is very well situated for shopping with the International Marketplace close by for delicious food and high end stores for spending money. Most of the staff were friendly and helpful, although one receptionist thought it would be funny to make fun of a guest for asking, what she thought, was a silly question about accessing the wifi. Not nice. The hotel is old and very busy, so expect a wait in the check in line. The gentleman at the door was lovely and friendly and very helpful. The Ohana was part of our package deal. It was okay.
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Personal Touch Counts at Ohana East
This is one of those hotels where the staff get to know you, know your needs, and do everything they can to make your stay comfortable and enjoyable. That's hard to find in today's corporate hotel world, but at the Ohana Outrigger East you're going to find it! Shout out to Marilou. She was the best!
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Great affordable hotel nearby to everything
Nice central location, short walk to everything, clean and tidy hotel with an on-site cafe and very professional tour booking agent. Front desk staff were great, Our room attendant Lin was fantastic & responsive. Disappointed the pool was under refurb and not available. Really enjoyed our stay, thankyou.