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Hotel overview

The Ocean Riviera Paradise is a new five-star resort located on the seafront in the Playa del Carmen area of the Riviera Maya. The resort is noteworthy for its size and the extensive selection of services on offer. It boasts spectacular swimming pools, exclusive Junior Suites and Suites, a wide range of cuisine, a Despacio Spa Centre, Privilege, Exclusive Rooms and Services, a Dive It! diving center and a great choice of entertainment for the whole family.

Location

Riviera Maya, Mexico
Cancun International Airport : 33 miles

Property information

Year Built: 2016
Total rooms: 974

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory The hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.  

Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment. 

Transfer Policy: A price may be displayed when children stay free, if your vacation includes transfer to your hotel. 

General Information: Room taxes and service fees are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel. 

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 15785 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Ask for Danny and Mauricio

    This resort is pure fun and excitement! From thrilling adventures and breathtaking scenery to delicious food and super friendly staff, every moment was a perfect mix of relaxation and joy. Can't wait to return! We had such a great time with Danny and Mauricio!

    Apr 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Ask for Mauricio and Dani

    This resort is pure fun! Thrilling adventures, beautiful scenery, great food, and friendly staff. Every moment was exciting and relaxing. A perfect getaway—can't wait to return again soon! Mauricio and Daniel were great experience team members and made all of the day and night games a blast! Would definitely recommend friends to come here

    Apr 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Ask for Mauricio and Danny

    Amazing resort with thrilling activities, stunning views, and top-notch service! Perfect mix of relaxation and adventure—every moment was unforgettable. Can't wait to come back! This resort is pure fun, the staff was so great we had an amazing time!

    Apr 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Love, love ORP!

    We are members of H10 but this is our favorite resort. The rooms are comfortable, always get a dehumidifier, there are several restaurants to choose from including a buffet. And if you are Privilige, or purchase Privilige, you have a butler

    Apr 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent vacation

    We had a great experience. A special thank you to Adrian Martinez he took care of us with every problem we have he was very helpful. The resort was good and very clean. with a veriety of food. We are very satisfied with the resort and will be coming back.

    Apr 21, 2025