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TripAdvisor traveler rating
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Another good stay
I really enjoy this hotel. It has a nice feel, and the staff goes out of their way to be friendly. I recently had to change my reservation from a fixed price to a flexible one for the same day to meet my company’s policy. They were very accommodating. I stayed there anyway, but that type of service goes a long way with me. I believe this is a corporate own Marriott so it’s kept up quite well versus the franchises. I wish the restaurant had healthier options that would be my only recommendation. But it’s a good little spot when you’re in Tulsa to spend the night.
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Stay in tulsa
Great experience. Everything perfect. Clean and goood breakfast. I enjoyed it a lot and definitely will come back. Starbucks inside the hotel. Parking for free. Easy service. Bar open long time. Good location and facilities close too the hotel
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A Disturbing Experience and a Lack of Accountability
I’ve been staying at this hotel annually for the past 10 years, and it’s always been a reliable choice for my business trips and personal stays. Unfortunately, after my most recent visit, I can no longer say the same. While I was peacefully asleep in my room, I was suddenly jolted awake by the sound of my door clicking. Before I knew it, my door was being opened by complete strangers. I sprung out of bed to find someone standing in front of me, clearly as surprised as I was. The person explained that they had been double-booked into my room, then quickly backed out as I slammed the door shut in shock. In a panic, I immediately called the front desk to report the situation and then followed up with them in person the next morning. The front desk apologized and assured me that a manager would follow up with me. However, the response I received from the manager was far from reassuring. Initially, they found a record of me staying in another room, but after pulling the records for the room I had actually booked, they claimed that I must have opened my own door, left the room for a minute, and then used my key to re-enter. This explanation is not only illogical but completely dismisses the distressing situation I experienced. The fact that the hotel attempted to cover up the situation by implying that it never happened is both frustrating and upsetting. I can understand if a mistake was made, but to insinuate that I am lying about what occurred only makes the situation worse. This lack of accountability for a serious security breach has shaken my trust in the hotel. As someone who has been a loyal guest for years and whose employer books around 50 rooms annually for an annual conference nearby, I can no longer stay here. It’s clear that the hotel does not value its guests' safety, and this experience has led me to feel deeply uncomfortable and unsafe. I cannot recommend this hotel to anyone, especially those who value their peace of mind and security.
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Excellent Stay
Excellent Hotel Stay. Clean, Safe, Comfortable bed. Appreciated the M Lounge. Snacks & Beverages provided 24 HOURS!!!! Breakfast was very good in the lounge. It was close to dining and shopping. Front desk staff was very friendly and helpful. I will definitely stay again
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Top of my list for future travel to Tulsa
I almost booked somewhere else as I looked at the reviews but so glad I didnt. This place was fabulous. The room was clean and everything was in working order. The breakfast was hot and fresh and I cannot complain about a thing. The shuttle from the airport has the most friendly, helpful and courteous drivers. We had a great time there and the decorations for Christmas was the cherry on the top!