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Hotel overview

Get exclusive perks during your getaway at Live Aqua Cancun - All-Inclusive. Travel now through December 31, 2022 and receive:

• One day complimentary cabana rental with 20-minute foot massage per room

• Early check-in/late checkout subject to availability


Five-night minimum stay required.


Blending contemporary architecture with sophisticated accommodations, this premiere hotel provides the perfect vacation getaway for active couples and luxury seekers alike. Enjoy refreshing swims in the unique pools, an extensive, first-class spa facility, gourmet restaurants, superior amenities and stylish guest rooms include inspired amenities including Egyptian cotton sheets, flat-screen TVs, aromatherapy and pillow menus, Molton Brown amenities and private balconies with beautiful views. Next, spice up the night at the hotel’s fun-filled selection of bars, including a luxurious seaside lounge equipped with plush beds and stylish chaise lounges.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property information

Year Built: 2004
Last Renovation: 2007
Accessible rooms: 12
Floors: 9
Total rooms: 371

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory ***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Effective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.


Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 17217 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Pool/Cabana Staff

    Rodrigo was OUTSTANDING and made our days at the pool unforgettable and stress free ! He really was one of the best aspects of the whole trip !! The food was was above average and the MB restaurant was our personal favorite due to service and the quality of the dishes

    Apr 23, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    This is the life.

    We had the best day in a cabana at Live Aqua. The view is insane and the staff is so happy and accommodating. Special thanks to Eduard for setting us up with our luxury cabana! I highly recommend this all-inclusive resort. Both the beach and pool are amazing!

    Apr 23, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful and we WILL be back!

    This is the cleanest and friendliest all-inclusive I have ever visited. A 10/10 for sure. We were treated so well by everyone we encountered. The pool service is second to none and the options for both swimming and food/beverage was fantastic.

    Apr 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    “Feel like Home”

    Amazing place with excellent facilities. Really feel like home. Exceptional services by the entire staffs. Starbucks makes us smile in early morning with hot coffee even before opening of restaurants for breakfast. Pools and restaurants were amazing. The entire resort was clean and tidy. Ms. Maggie and Mr. Arturo (our designated butlers) rendered remarkable services to us. They took utmost care and ensure our comfort in all possible ways from check in to check out. They responded our questions and requests within shortest possible time. In one word “We feel like home” during our entire visit. Coming again for sure.

    Apr 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Unforgettable experience in live aqua

    A Truly Unforgettable Experience at Live Aqua Cancun! Our stay at Live Aqua was absolutely amazing from start to finish. The service, the atmosphere, the food—everything exceeded our expectations. A special thank you to our incredible butlers, Arturo and Maggie—they were so thoughtful, attentive, and genuinely caring every single day. They made us feel so special and looked after every little detail to ensure we were always comfortable and happy. Starting each morning with fresh juice from Marco was such a highlight—he brought such great energy and made sure everything was perfect. The food at all the restaurants was absolutely delicious—flavorful, fresh, and beautifully presented. The service everywhere was top, with everyone being so kind and attentive. We left with our hearts full and can’t wait to return. Thank you, Live Aqua, for such a memorable and perfect stay!

    Apr 21, 2025