TripAdvisor traveler ratingbased on 547 reviews
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TripAdvisor traveler rating547 reviews
Woke up with bite marks in by lower back the first two nights!!
• Bugs in room • Room is not clean... mold and hair in refrigerator... • In room air conditioner does a poor job at keeping the room cool. Repairs are being done to the wall behind the bed during the day; This annoying distraction is keeping me from focusing on my work. Called the front office manager who was able to remedy the situation by giving me a free nigh. The only good things about this place is the free wifi..
The check out lady was rude and the house keeper broke our door
The check out lady was rude as can be. As me and the wife where laying watching tv enjoying our time away from home the housekeepers came she knocked we refused service (we had do not bother sign on door) she kept knocking and trying to open the door with a key card the top lock was on and after I yelled hey I said no! She still tried. She left and I called the front desk she said she will talk to her a few minutes pasted and it still didn’t sit right with me so My wife went down to talk to her while she was explaining everything the front lady kept calling my wife and I liars that nothing happened.: it was so bad we are never coming here again
Made reservation for room type I wanted two and half weeks ahead, day of arrival room not available, no apology, no how can we make it right, just no room. Ended up with room type I did not want, crowning blow next morning no hot water in shower. No one answered desk phone, went down and finally found someone whose response was he would put it on the list for mainetance when they arrived later that day.
Last minute trip
Last minute trip. Disappointed at the small selection at breakfast. Our last stay was at the la Quinta in Las Cruces New Mexico. They had a full breakfast. There was no tv remote it was corrected by maintenance.
Room was very clean
The hotel room was very clean. Property just looks ok from outside but actually was very clean. Bathroom clean. Sheets, bed clean. Smelled nice in room. Breakfast a little lacking- no eggs, bacon, sausage or warm items except waffles. We would stay again.