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Hotel overview

At Iberostar Paraiso Beach, you and your family will experience the romance of Spanish-influenced architecture in a resort filled with tropical gardens, exotic birds and unlimited adventures. Discover interconnected pools with a waterfall, a mile of white sand beach stretched out along Mexico's famed Mayan Riviera, and seven specialty restaurants. Explore snorkeling and scuba diving areas and nearby historical sites. Then enjoy adult time in our world-class 32,000 square foot spa, 18-hole golf course or shopping plaza. The resort is uniquely designed to give every member of the family the time of their life.

Location

Riviera Maya - Beach
Cancun International Airport (CUN) : 60 miles

Property information

Year Built: 2000
Accessible rooms: 6
Floors: 3
Total rooms: 424

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory SPRING BREAK POLICY: Bookings traveling in the months of March and April will be subject to the following conditions: · The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in. · In the event that any guests engage in inappropriate behavior or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
Advisory SPRING BREAK GROUPS POLICY: Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions: · Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis. · Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 7082 reviews
  • 2.0 star tripadvisor rating
    Nice resort but badly administrated!

    Unfortunately, this nice resort is very confusing, as there are many areas that are only accessible with the wright hotel. As there are 5 hotels together with no separation line you needed to have rules that are smoothly adapted. Unfortunately, that isn‘t the case and some hotel directors are treating you as a guest from another hotel like a dog that entered to the wrong home!

    Dec 21, 2020
  • 5.0 star tripadvisor rating
    Awesome Trip

    This was our first time visiting Mexico. The experience was amazing. We loved the resort. It had everything we could want. The food, pools, beach and shows were awesome. Franco was exceptionally friendly and helpful. We enjoyed the games and shows that he encouraged us to participate in. We would definitely stay here again. The resort was sparkling clean and we felt the staff did an excellent job following Covid procedures.

    Dec 06, 2020
  • 5.0 star tripadvisor rating
    First Time Family Paradise

    I absolutely loved this experience! I don't simply call it a hotel because it is so much more than that. This experience is meant for anybody: kids, teens, adults; they have something for everyone. I enjoyed all the activities that they had. They ran volleyball games, football games, and so much more. Huberto was incredible. He is one the most amazing people I have ever met. You have to meet him when you go. Huberto is one of the most personable, energetic, and fun people I have met. With his amazing public speaking skills and pony tail he reminds me of the host from the movie Hunger Games. I coined him señor Hunger Games for my visit. You should definitely call him that too when you see him. You must honestly partake in this immersive experience. The people are so kind and helpful and the scenery is breathtaking. Do not miss out! And say "hola" to señor Hunger Games for me. ;)

    Dec 04, 2020
  • 5.0 star tripadvisor rating
    Best kids program ever!

    We weren't sure it'll be a good trip with Covid and all. It really was! Yes there were some precautions and changes like masks and servers at the buffet. But that didn't spoil our stay. The entertainment was awesome. The best we ever had in the Caribbean and we've been to a dozen different hotels. The Star Camp (kids program) is absolutely amazing. You see them all day - playing games,swimming at the pool,doing treasure hunts, rehearsing for that night show etc, having an awesome time! We would have them go to the beach or have lunch with us and then they'll see the Star Camp group and ask to join them. Those shows every night were great, they were given costumes to wear. Everybody had fun. Great for elementary aged children, older ones just wanted to do their own thing. Like go to a local "Star bucks", get treats for free and read a book :)

    Dec 04, 2020
  • 5.0 star tripadvisor rating
    Excellent accommodation, beach and food

    I stayed with my 8 year old son for Christmas holidays in Iberostar Paraiso Beach. Staff was kind and helpful. My son has food allergies (dairy, egg, beef and poultry) and it was wonderfully taken care of by the kitchen staff and chefs. I’ll be always grateful for the care and safety. The hotel is wonderfully clean and comfortable. We had a fantastic time.

    Jun 03, 2020