Hotel overview

TripAdvisor traveler rating

4.5 based on 7077 reviews
Dining, amenities and activities
Know before you go

At Iberostar Paraiso Beach, you and your family will experience the romance of Spanish-influenced architecture in a resort filled with tropical gardens, exotic birds and unlimited adventures. Discover interconnected pools with a waterfall, a mile of white sand beach stretched out along Mexico's famed Mayan Riviera, and seven specialty restaurants. Explore snorkeling and scuba diving areas and nearby historical sites. Then enjoy adult time in our world-class 32,000 square foot spa, 18-hole golf course or shopping plaza. The resort is uniquely designed to give every member of the family the time of their life.

Location

Riviera Maya - Beach
Cancun International Airport (CUN) : 60 miles

Property information

Year Built: 2000
Accessible rooms: 6
Floors: 3
Total rooms: 424

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory SPRING BREAK POLICY: Bookings traveling in the months of March and April will be subject to the following conditions: · The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in. · In the event that any guests engage in inappropriate behavior or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
Advisory SPRING BREAK GROUPS POLICY: Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions: · Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis. · Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 7077 reviews
  • 5.0 star tripadvisor rating
    TRIP OF A LIFETIME!!!

    Staying at this resort made spring break the best yet! We also got the chance to meet the best workers, but our favorite was Joe! He did anything and everything to make us feel welcome, safe, and of course having fun! Overall, I would stay at this resort 10/10 times! All the staff is AMAZING! And it was a very clean place :) If you come to Playa...STAY HERE!! You will not regret it!!

    Mar 26, 2020
  • 5.0 star tripadvisor rating
    Joe, all around AWESOME guy

    This year was our second family trip to this wonderful resort. The rooms were very clean, mini fridge stocked daily, air conditioning was top notch, internet service excellent. Great food and nightly entertainment. pools and beach front always kept clean. For us , the friendly staff is what makes the holiday. This year we had the priveledge to meeting the sweetest man ever..JOE...what can we say, no matter where you are or what you are in need of, joe is your man. very friendly, always professional,and very informative and down to earth. we look forward to seeing Joe next year.

    Mar 24, 2020
  • 5.0 star tripadvisor rating
    Joe is the best!!

    My friends and I came for spring break for the first time and Joe was so helpful. He gave us a ride to our room and showed us around to all of the cool places at the resort. He answered any questions we had relating to the resort or just Mexico in general. He wasn’t just a worker at the hotel, he was a friend of us and made us feel comfortable.

    Mar 18, 2020
  • 5.0 star tripadvisor rating
    Great service, great good, great accommodations!

    Our family had a great time at Iberostar Paraiso Beach! The accommodations, food, staff service was awesome! Very clean property. Awesome salt water pool. Shuttle service around the property was a nice touch as my son was recovering from a broken foot. The resort is also only 25 mins. From the airport.

    Mar 18, 2020
  • 5.0 star tripadvisor rating
    Joe is the best

    He was super nice and helpful with everything. Super friendly and funny. He helped us with luggage and cracked jokes with us all day. Whenever you yell his name he’s gladly on his way. Definitely my favourite worker at this Iberostar.

    Mar 17, 2020