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Hotel overview

Few places on earth are as captivating and inspiring as the AAA Four Diamond Iberostar Grand Rose Hall. Located just twenty minutes from Montego Bay, this adults-only, 5 star Jamaican paradise is filled with never ending service and endless luxuries. It's sure to please those in search of the world's finest vacation experience. Iberostar Grand Rose Hall offers an unrivaled experience, designed to pamper like never before. Here, guests are treated to all-inclusive, all-suites, adults-only paradise, rich in luxurious personalized butler service, 24-hour gourmet dining and dazzling amenities. The elegant colonial style architecture offers a stunning atmosphere designed to offer maximum comfort and maximum pleasure. 

Location

Montego Bay-Beach
Sangster International Airport (MBJ) : 11 miles

Property information

Year Built: 2008
Floors: 4
Total rooms: 295

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Adults Only Resort.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
Minimum Guest Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

SPRING BREAK POLICY - IBEROSTAR HOTELS AND RESORTS a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
 per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
 without reimbursement or refund of the remaining nights.  a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
 per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
 without reimbursement or refund of the remaining nights.  

STUDENT/YOUTH GROUPS POLICY - In order to maintain a family-oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:

  • All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
  • Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
  • In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement or refund of the remaining nights.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 8213 reviews
  • 5.0 star tripadvisor rating
    Sick of my teenager solo quarantine trip

    First let me say I’m a club member so I definitely get lots of perks. I had such a wonderful time. Patrice and Ak’eem in the members beach area never let my glass go empty. No I will say traveling to Jamaica is not for the weak. The beach salesmen also believe they are the next Casanova so it can make you feel a little uneasy getting off tour beach lounger. Richard the security guard assigned to the members beach area made sure I was left alone and not bothered and felt safe and secure when in the water. I’ve been here several times and as ALWAYS Bre in the club & Marsha Lee always make sure I’m well taken care of. See you all next month!!!

    Apr 13, 2021
  • 5.0 star tripadvisor rating
    Great Visit

    Just got back. Very nice resort, food has good, lots to eat, just hard to get were you want to eat as only 1 or 2 places open each night. No problem getting tested to return home. As only at 40% so beds never hard to fine, pool or ocean. Nosy from next store resort so just move away. Most staff very frendly.

    Apr 12, 2021
  • 3.0 star tripadvisor rating
    Just not the same

    I just arrived home on 4/4 after 7 days at the grand. My 3rd visit to this property. last stayed in 2019 and it was fabulous then but has fell off. stayed in room 5134. Did not see a sign on the door stating sanitized. unpacked and put up clothing and when I went to put shower products in the shower caddy, it was filled with black mold/build up. Good thing I had my clorox wipes and cleaned it, to tired to change rooms. The room was worn and dated. The lampshade was crooked due to being broken, the curtains smelled musty, the hallway carpets were filthy everyday with broken glass , and papers, bits of garbage , smelled terrible and used plates and glasses from room service was left in the hall overnight. Butler service is a joke. Some staff not as friendly as in the past and seem a little slower with service. Some staff Aneicka?? from the pool area appeared in my eyes to cater more to the Caucasian race although I am nice, respectful to all and an excellent tipper but i definitely noticed this--Aneicka?? from the pool area. The hotel is only using 1 side of the property and there is no entertainment due to COVID. Montego bay was was shut down. upon arrival a smaller buffet and lunch buffet was in 1 restaurant and you had to eat all dinners at 1 of the 5 specialty resteraunts but they finally opened the Cornwall buffet although they did not make an announcement about this. Shout out to fabulous waitress Novalee who found my wallet under the chair with money and credit card in it ---I tipped her nicely for her honesty , beach waitress Kassandra and waitress/mgr Judy---wonderful woman. Chef Anthony---a very nice man, Theolyn the young girl by the pool towel area--beautiful soul and so sweet, Susana from concierge was funny, helpful and refreshing. Overall, I did not feel the iberostar vibe I felt from the past. Hotel needs some fresh remodeling in the rooms staff needs to clean better and staff need to treat all people equally. Will return to Jamaica but think I ran out of gas at the Iberostar unsure if I will stay there in the future but will see. semi COVD practices going on.

    Apr 11, 2021
  • 4.0 star tripadvisor rating
    Relaxing and great vacation experience

    We stayed on Block 6 which a bit musty but they freshened up on request. Bed was very comfortable, robes and slippers were luxurious and beach front view was stunning. Large jacuzzi tub in bathroom was relaxing. Food options were varied and very good. Overall service was excellent, particularly from Kassandra and Cassandra on the beach. Butler service was very disappointing. Didn't meet a Butler until Day 2 and Martin didn't provide any service expect to stock the minibar, therefore we were unable to experience some restaurants of choice. Covid safety signs not as visible as we've come to expect.

    Apr 10, 2021
  • 5.0 star tripadvisor rating
    Relaxing Holiday

    We visited the grand for a short holiday break, it was quiet but he had a good time at the resort. We submitted our results via CVS and had no issues entering the country. The airport was not crowded and we were out in 30 minutes. To get to the resort we booked private transfers with Top Choice Jamaica Tours, excellent service and safe. We got to the resort in 15 minutes, from the airport. Check-in was smooth and the front desk staff were very friendly and personable. In no time our room was ready and we were able to go and freshen up. Rooms are modern with beautiful decor, very comfortable and clean. Housekeepers come by daily and replenish towels, toiletries and refill the in room refrigeration. Our butlers were always on top of all our requests and always ensured we were well taken care of. The resort was kept immaculate, beautiful landscaping and clean. Covid precautions were maintained throughout the resort, we felt safe our entire trip there. The pools were relaxing, plenty of chairs and sun beds. The resort is right on the beach which was a big plus for us. The water was clear and soft sand. The food here was all around pretty good, not all the restaurants were open which we didnt mind, we are not fussy eaters. Overall we had a very relaxing vacation here and would return.

    Apr 09, 2021