Wish you were here?

Hotel overview

Few places on earth are as captivating and inspiring as the AAA Four Diamond Iberostar Grand Rose Hall. Located just twenty minutes from Montego Bay, this adults-only, 5 star Jamaican paradise is filled with never ending service and endless luxuries. It's sure to please those in search of the world's finest vacation experience. Iberostar Grand Rose Hall offers an unrivaled experience, designed to pamper like never before. Here, guests are treated to all-inclusive, all-suites, adults-only paradise, rich in luxurious personalized butler service, 24-hour gourmet dining and dazzling amenities. The elegant colonial style architecture offers a stunning atmosphere designed to offer maximum comfort and maximum pleasure. 

Location

Montego Bay-Beach
Sangster International Airport (MBJ) : 11 miles

Property information

Year Built: 2008
Floors: 4
Total rooms: 295

{{title}}

Hotel details

Dining

Dining options are available for this property.
Show more

Amenities

Multiple amenities are available at this hotel.
Show more

Activities

This property offers numerous activities.
Show more

Hotel advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Adults Only Resort.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
Minimum Guest Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

SPRING BREAK POLICY - IBEROSTAR HOTELS AND RESORTS a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
 per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
 without reimbursement or refund of the remaining nights.  a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
 per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
 without reimbursement or refund of the remaining nights.  

STUDENT/YOUTH GROUPS POLICY - In order to maintain a family-oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:

  • All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
  • Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
  • In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement or refund of the remaining nights.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 8171 reviews
  • 4.0 star tripadvisor rating
    Work-related Trip to Montego Bay

    Lovely property and mostly positive experience, but food and entertainment options were very limited /absent due to COVID-19 issues. Was not able to utilise many of the hotel's amenitie,s as time did not permit. Appreciated the recognition as a repeat guest and Welcome Back gift.

    Jan 18, 2021
  • 5.0 star tripadvisor rating
    Awesome Winter Getaway

    Just completed a great stay at the Iberostar Grand Rose Hall in Montego Bay. It felt like a safer environment than the going to the grocery store at home. All staff wore masks all the time and they were constantly sanitizing everything and offering hand sanitizer to the guests. Food was fantastic and the staff worked hard to entertain us. We need to get out and travel and support these businesses so that things can get back to normal. Will definitely return soon.

    Jan 12, 2021
  • 5.0 star tripadvisor rating
    Go to Iberostar Grand Rose Hall and forget about all the craziness.

    Upfront disclaimer - I love Jamaica and Iberostar! The Covid procedures at Sangster Airport are more involved than those in the US. You are greeted by medical and or military staff offering hand sanitizer at 2-3 different points within the airport. Temperature is checked at the Iberostar before entrance to the facility. I'll say this once - I believe Covid is real and deadly - I felt safer in the Iberostar Grand Jamaica than I did the US. During the first days of our stay there were only around 50 guests, I'm an introvert so I was completely loving the low occupancy. Although the guest count was low, the service was still on point. I believe I talked with both the head chef & Resident Manager almost every day. The staff members are eager for you to come to Jamaica and relax. The food was awesome. My favorite is the Risotto at the Italian restaurant. Like all the other meals, it was prepared perfectly. We dined at the other al la cart venues as well due to the buffet was not open. Breakfast and lunch options were perfect as well. I asked for an item that was not on the menu and the server made a trip to get it so the staff could prepare it. This extraordinary level of service is not out of the ordinary at the Grand. The staff truly wants you to enjoy yourself. I can't wait until April when I return.

    Jan 10, 2021
  • 5.0 star tripadvisor rating
    Perfection.

    Well, my family of 4 have just returned from this fabulous hotel, and I must say this is probably the best all-inclusive experience we have ever had ( and we travel extensively). Here are the details that will hopefully help fellow travellers: - Check in. Very easy, we requested 2 connected rooms, and that's exactly what we got. Our rooms were ready before 3pm. - Rooms. Large, comfortable, with a huge bathroom, and a large balcony. Daily housekeeping and turn down service was perfect. Everything in the rooms worked, comfy beds. - Food. Excellent. Keep in mind that this is in the middle of the pandemic, all the restaurants are just amazing, food quality and variety top notch, preparation and presentation is well above any all inclusive. - Service. Excellent. From the front desk, to the restaurant staff, everybody is just amazing, could not do enough for us, - Beach. Pristine clear water protected by the reef, perfect sand, plenty of shade with nice high end loungers. No fish though, if you like snorkeling, just walk over to the Beach resort and explore a small reef just off the beach. - Pools. Very nice, clean, well maintained. The water is cold. - Entertainment. Very limited due to the pandemic, but was not a problem for us. - Cleanliness and infection control. Great. All possible precautions and cleaning procedures were implemented. Everybody should feel very safe here. Overall, this was an amazing, luxurious, and relaxing getaway, and we will definitely return to this resort in the future.

    Jan 08, 2021
  • 5.0 star tripadvisor rating
    My Recent Memorable Stay At The Iberostar Grand Rose Hall Resort & Spa !!!!!!

    I had such an amazing fantastic glorious stay at the most beautiful Iberostar Grand which is located in Montego Bay right on the beach, and the services there are top notch offering five star luxury service . The staff there are so welcoming, friendly and hospitable and they make you feel so warm providing with the utmost white glove service with a welcome champagne on arrival during your checking process. The suite accommodations are so luxurious and spacious offering fantastic amenities with a nice terry cloth robes, slippers, minibar fully stocked daily upon requests, stunning views of the caribbean ocean with a nice balcony, the bathroom offers two separate showers with a nice jacuzzi tub, two separate face basins offering luxury bath amenities and the best of all a personal butler to attend to your needs during your stay which was awesome and inclusive once you're staying at the Grand. The specialty restaurants on board the resort are the best offering all different types of international and local cuisines and everything is totally inclusive on the A.I. plan and off course reservations are recommended except for the main dining room area which is usually buffet style served by a server with white glove service. The resort also offers a nice cabana service available once you're staying at the Grand exclusively for Adults Only and they have a nice large fresh water swimming pool with a nice whirlpool hot tub for the best relaxation. The beach is available for your convenience with a nice relaxing lounge chairs for your suntan comfort and the watersports facilities is also available to take advantage of during your stay. Finally i always save the best for last is nothing completes your vacation for not taking a nice rejuvenation at a luxurious spa on the resort and all the available treatments such as a nice deep tissue massage, a fantastic glorious facial for a new look which all is available at a cost and your butler or concierge are available to assist you with your reservation bookings. The Concierge team are awesome and they are available to book your tours on the island, reconfirming of your airport transfers and flights if needed. The Front desk team are amazing and they were truly welcoming and makes you feel so special. My overall stay at the luxurious Iberostar was truly an amazing Five Star Resort and i'll definitely highly recommend this resort to all my fellow friends, business associates and families overseas and locally because of the superb luxury services received and i did'nt want to leave at all. This was the most enjoyable trip that i've ever enjoyed at an A.I. resort on the island and this would'nt be the last. I wanted to mentioned Duran, Martin & Obrien who were my personal butlers during my stay offered outstanding service , the spa attendants were very outstanding, the Surf & Turf waiters and host was absolutely fantastic and that seafood was truly amazing, the concierge teams was phenomenal , and the host and waiters at the main dining restaurant was amazing as well. Thanks to all the members of staff at the truly amazing Iberostar Resort for making my exotic vacation a memorable one. (True Five Star Service Received).

    Jan 07, 2021