TripAdvisor traveler ratingbased on 3946 reviews
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TripAdvisor traveler rating3946 reviews
Do not stay during Covid 19
This hotel is expensive. In which if you can enjoy the perks is good. All of the restaurants are closed , no room service, one bar, no live music but same high price. Wait until after pandemic to try.
Always one of the best hotels to visit
The HR Scottsdale at Gainey is a delightful hotel when you feel surrounded by beautiful grounds regardless of where your room is located. The staff are amazing, from the housekeeping on up to the front desk. I only wish we could have room service once again but I know this has nothing to do with the hotel and has everything to do with covid safety. I cannot wait for our next trip~
Good stay bad service at pool
Our overall stay was good, I only gave it a low rating because of the NASTY service we received at the pool by an employee named kristin. She was extremely rude and condescending. Other than our interaction with her, everything was fine.
Resort is great - beautiful pools and grounds. Very clean and comfortable rooms. Spa lacked customer service so we went elsewhere, which was kind of a disappointment. The spa we went to was great, though - just not as convenience as being onsite.
This is my favorite place in Scottsdale. The ambience is world class and the staff are all helpful. The pool area and views od mountains are gorgeous. Food at the restuarants was delicious. I would stay here again!