Hotel overview

Hyatt Place Old Port is situated in the heart of Old Port near many popular attractions, restaurants and local businesses. We are 7 floors with 130 guest rooms including 11 suites with beautiful views of the Old Port area, Casco Bay and the Portland skyline. The hotel is within walking distance to local shopping, spas and minutes from the Portland airport.

Property information

Year Built: 2014
Last Renovation: 2014
Accessible rooms: 7
All rooms non-smoking: 119
Floors: 7
Nonsmoking rooms: 119
Rooms with internet access: 119
Suites: 11
Total rooms: 119
Total rooms and suites: 119

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies: Children under age of 18 stay for free with an adult.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: Pet Policy - 1-6 nights, a 75 non-refundable fee; 7-30 nights, a 75 non-refundable plus a 100. cleaning fee will be administered -inclusive of taxes. Max. 2 pets per rm, weight limit is 50 lbs or less for 1 pet or max. 75 lbs for 2 pets. Fees are in USD

Ratings & reviews

TripAdvisor traveler rating

4.5 835 reviews
  • 5.0 star tripadvisor rating
    Quick Portland Visit

    We stayed in Portland for one night, and this hotel was a great choice. We got a great deal and our room was clean and comfortable. The staff was super helpful, and gave us great recommendations of nearby food options. The hotel is located close to great bars/restaurants.

    May 19, 2020
  • 5.0 star tripadvisor rating
    Convenient location

    The hotel is located in a great area within walking distance of many great restaurants and shops. Our room was clean and included a sitting area that was more comfortable and separate from the bed than is usually found in hotels. Staff very helpful in providing walking maps, recommendations, etc.

    Apr 23, 2020
  • 4.0 star tripadvisor rating
    Old Port Views

    Arriving to Hyatt Place Portland - Old Port, the location was incredible. It is right downtown and right in the middle of the action. We were greeted with smiles at the front desk and they were prompt with checking in. We went up to our "port view" room (which I paid extra for) and as it was spacious, the port view was not there - our view was of the buildings around us (not wait I paid for). Other than our view, the room was clean and beautiful. We had a couple mile walk around downtown Portland and came back to our room after dinner. It was quiet and the night sky was beautiful. I did see reviews before our trip about the club across the street being extremely loud, but it was not. It was a light sound in the background - we fell asleep fine! The bed was a bit hard for our liking but it was a fine sleep. Overall I give Hyatt Place Portland - Old Port a 4 out of 5. I highly recommend this hotel for a romantic stay in Portland!

    Mar 15, 2020
  • 4.0 star tripadvisor rating
    Very nice hotel

    Nice hotel. Clean room. Location excellent. Breakfast very good. Downside..... Maid did not show up one day. Check in delayed one hour. TV in room did not work last day. Staff not very forthcoming. Found out from a local store across street it was restaurant week. Some front desk staff very friendly, others seemed like could not be bothered.

    Mar 09, 2020
  • 5.0 star tripadvisor rating
    Excellent location!

    Booked this hotel for a couples weekend away, I did have a few issues with my reservation (booked through my Hyatt member account) but I contacted the hotel directly and the staff was super helpful and were able to resolve the issues. Overall was a great stay, we did not spend much time in the room as the location in downtown Portland was excellent and made it easy to explore on foot. Would definitely stay here again. Room was clean and comfortable.

    Mar 01, 2020