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Hotel overview

Journey back to a time when fun was unencumbered!  Hotel Zephyr, San Francisco's newest waterfront hotel and play zone. The hotel will offer guests fun filled adventures and upscale accommodations as part of the Zephyr Experience - a fresh take on luxury that is irreverent, approachable, and genuine.  Hotel Zephyr offers approachable luxury on the waterfront, and is the closest hotel to Pier 39 and its world-class shopping and dining.  Only 4 blocks to the Alcatraz tour ferries, Ghirardelli Square, and San Francisco's famed Cable Cars.

Property information

Year Built: 1967
Last Renovation: 2015
All rooms non-smoking: 355
Buildings: 1
Floors: 4
Total rooms and suites: 355

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory A minimum self parking fee of $58 (plus tax) per room per day will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum valet parking fee of $62 (plus tax) per room per day will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum Guest Amenity Fee of $30 (plus tax) per room per night will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.

General policies & fine print

Check In: 4:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy: 
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy: 
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: 
This hotel cannot guarantee a spring-break-free environment.

General Information: 
Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel

Hotel Mandatory hotel imposed resort fee inclusions:

• Unlimited Premium High-speed Internet

• Unlimited Local and Toll-Free Calls

• One Zephyr Logo Water Bottle, upon arrival

• Complimentary Boarding Pass adn Atraction Ticket Printing

• Newspapers in lobby based on availablitiy

• VIP discounts on select tours, attractions & eateries in Fisherman's Wharf through the Concierge in the lobby

The above list may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 3827 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Nice hotel

    Prince and Kathy, were absolutely kind and courteous, they offered discounts to a lot of restaurants which help out a lot. I love the fact that it had a game room for kids and adults along with s’mores for the fire. However, it is an-old motel reinvented. The rooms are very musty and some days I could not take the smell. Everything is in walking distance from the hotel. I also had a chance to ride in the driverless car and the price was comfortable with taking an uber.

    Apr 20, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Disappointing Stay

    I travel to San Francisco on a monthly basis and usually stay near Fisherman's Wharf. I stayed at the Zephyr a year ago and loved it. The location is amazing and the courtyard and firepits are great. It has a cool ambience. However, It has really gone downhill since my previous stay. The room had peeling paint. The room door would constantly stick making it challenging to close. One of the elevators was out of service causing long waits. They are short staffed and front desk staff was rude and not welcoming. For a 6 night stay was only given 1 s'more kit. I recall getting coupons for each night previous. In addition just to get the smores you have to wait in the same line as others checking in which takes forever. Walls are thin and I could hear babies crying and dogs barking. Also, most of the other hotels in the area have allowed for early check in. Not here. I will be avoiding in the future. Do want to give a shout out to housekeeping Service was good and regular. Also Anthony in bell services was always helpful.

    Apr 19, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Stay somewhere else

    I wouldn’t recommend this hotel. We stayed 4 days, it was a huge deal getting out of the hotel with our vehicle because the gates didn’t work so we had to call them and give them a ton of information to verify our identity for them to open the gate. We went out on our balcony to enjoy the view and when we tried to go back in, we were locked out. The front desk wouldn’t answer their phone so we were locked out for an hour, freezing, before we were finally able to flag someone down in the courtyard from our balcony and have them go tell the front desk to answer their phone. Therooms are very small, the beds are super uncomfortable and the shower was terrible.

    Apr 14, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Hotel Zephyr

    Niether Booking nor the hotel Zephyr website wrote that the breakfast was outside of hotel. Every morning we had to go to Pier 39 (10 minutes on foot) to have breakfast wich was an american breakfast not an international. It’s incorrect. In addiction, in our room was impossible to open the windows… crazy…it was bad. It would be better write these things clearly on the website.

    Apr 08, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Really Fun & Eclectic Atmosphere!

    The hotel offered a fun, eclectic atmosphere with a really amazing outdoor courtyard complete with yard games and fire pits (they even give you a marshmallow roasting kit upon check-in!) It’s conveniently located next to many sites and activities like the aquarium, boardwalk, ferris wheel (directly across the street) and a short walk from parks overlooking the Golden Gate Bridge. A great place to stay while you’re in the city!

    Apr 05, 2025