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TripAdvisor traveler rating1179 reviews
I stayed there this past weekend. The hotel room was clean and the hostess was nice, which is why i gave the two star rating... however we had no blanket on our bed!!! We had two sheets. We slept in the room friday night, freezing even when turning the A/C up to 72. It was nearly 91 degree weather in Nashville over the weekend so turning heat off wasn’t an option! I called the desk around 6 or 7 that morning and asked for a thick blanket. I was told they would send one up. Went out to lunch and came back and asked the front desk for a blanket and was told they didn’t have any extra blankets available, but to check the drawer in my room and there should be a blanket there. Went to my room and there was NO blanket in the drawers!!!! Well by Saturday evening (around 5 or so), I called and asked for them to double check. I was literally shivering in bed! They said they would ask housekeeping.... Housekeeping brought up yet ANOTHER SHEET!!! I took pictures of my bed, you can see there is no thickness to the sheets at all! This was absolutely ridiculous, I have back trouble and when being in the cold it causing my back to become sore. No blanket was ever received! I have NEVER in my life been to a hotel room that didn’t provide a blanket. Even during the pandemic, I have stayed at another hotel and there was a blanket, so there should be no reason why I couldn’t receive a blanket during this time.
Great staff, lots of constructions outside
No need to set an alarm- construction outside started every morning between 6-7am and would wake us up. We asked for another room, which they were more than willing to accommodate, however we would have to sleep in two separate beds as the only king size bed options were on the construction side of the building. Who designed this place?! The staff was awesome and very kind. We really enjoyed the staff energy and friendliness. The pool was awesome, clean and a nice space. There is a small gym which is plenty for a decent workout.
Charlie the Front Desk Night mgr
Charlie was the Front Desk Night Manager and he made our stay so wondlerful! His professional and polite personality was awesome after traveling all day. The breakfast in a bag was awesome and we really slept well. The room was super clean!
Wonderful stay in Nashville
First, the location is great. The best thing about our stay was interacting with the hotel staff. The all treated my partner and I like old friends and It was obvious that they all wanted us to have a great experience. Oh yeah, the rooms are clean and comfortable and the hotel is well appointed and very stylish and I'm sure would be appealing to a broad range of guests. I highly recommend this hotel and plan to stay there when I return to Nashville.
I recommend this hotel whole downtown Nashville! Only 2 blocks over to Broadway. Walking distance to everything! The staff was amazing and friendly. We stayed in a king room with balcony and thought it was wonderful!