Wish you were here?
LocationSouth Shore/Heavenly Mt Area
General policies & fine print
Cancellations inside of 3 days prior to arrival incur a 1 night penalty and applicable product penalties.
No shows incur a 1 night penalty and applicable product penalties.
Minimum night stay restrictions may apply.
A major credit card or cash deposit and photo I.D. is required upon check-in to cover phone and incidental charges.
Guests attending a convention may not use this package for their stay. If found attending a convention, guests may be charged directly.
The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out for all U.S. Domestic reservations Land Only reservations.
Mandatory hotel-imposed fee inclusions:
-In-room internet access daily for 2 devices p/day
-Fitness Center admission for 2 p/day
-All Local Calls
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Room taxes are included in vacation price.
- No Show Penalty: 1 Night Applies: Sunday - Saturday 29Jul14 - 31Mar50
Ratings & reviews
TripAdvisor traveler rating5974 reviews
Great renovated room
This was my first visit to Tahoe and Harvey's was our hotel choice because it was affordable and we knew it was recently renovated. The room was fantastic. The bathroom was huge, included a vanity area alongside the sink as well as a second vanity near the shower. Shower was large, temperature good though pressure was lacking. Bed was comfy, pillows were lackluster. TV was huge. There was a fridge despite it being listed fridges were removed. The window style let's you get a great view no matter where your room was. We were facing the parking lot but the panoramic window allowed us a good view of the lake as well. Rest of the resort was good. Casino was clean, service was timely. Staff was doing a great job enforcing the mask mandate and there was a lot of cleaning going on between gamblers. The sports bar, Joe's had some good eats and the people working there we super friendly. Casino was a bit more chill compared to it's sister property Harrah's. Each one had its own unique vibe which was nice. Really easy to hop back and forth.
Tahoe Isn’t what it use to be😟
First off we use to come up to Tahoe every year for 7 years straight! We usually stayed at Harvey’s or Harrahs. The rooms themselves are wonderful! The hotel is a little rundown, but that can all be overlooked had the dining options been better! The HardRock Cafe is no more! My guess is because of the conflict with the HardRock Casino next door. Was shocked to see it empty! No more Cabo Wabo Cantina, this is truly sad! Hells Kitchen is over priced. The gaming is what’s to be expected here. Take 90% and give 10% all in all Tahoe has gone down hill and I’m guessing the pandemic is mainly to blame. Having said that it was a pleasant surprise they stopped charging for parking! Lastly the resort fee should just be included in the hotel room price! That’s a ridiculous fee that is rarely used! Other then that are stay was fine! Enjoy everyday on this planet to the fullest!
Worst Experience/ Hotel
I stayed here for Valentines day weekend. I had the worst experience of my life, We were attacked by our neighbors, there was hair and dirt all over the room which I asked numerous times to be cleaned. When I called the manager after the weekend regarding the attacking incident he refused to refund my weekend, took days to call me back then told me I would have a full refund of my stay in which I still don't have. My next door neighbor attacked me pushed me and touched me. I reported it to the police as well, not to mention the filth of the hotel. I would not recommend staying here whatsoever
Reconsidering our relationship with this Caesar’s property
I’ve previously reviewed Harvey’s, as it is where we like to stay and play when we are in South Lake Tahoe. Prior to COVID, as Caesar’s Diamond Members, having access to the Laurel Lounge at Harrah’s/Harvey’s was a perk that we really enjoyed. It was a great place to relax, have some complementary soup and salad, and some complementary high-end drink options. We’ve now visited a few times during COVID and although we completely understand the logic of the lounge being closed, not having this perk does impact our overall experience. To make up for this, Caesar’s Rewards did offer Diamond Members 4-$12 Laurel Lounge drink tickets per day (we see that it is $20 in Las Vegas). However, we noticed that they’ve reduced the well drink and wine glass size. Then, on this last visit, we see they’ve changed it so that you get 3-Laurel Lounge drink tickets and 1-$8 Starbucks ticket, adding a further reduction to this perk. So far we’ve not had any news on the long term status of the Laurel Lounge. Although South Lake Tahoe, is in my opinion, one of the most beautiful locations to visit, Harrah’s/Harvey’s casino floors don’t reflect the location and are really dated looking (almost depressing). Previously, this was balanced by the overall experience, as in addition to the Diamond Member perks, we enjoy the updated rooms and the staff throughout the property. All of the above has us reconsidering our relationship with this location. As Diamond Members, we will be on the look out for news of the status of the Laurel Lounge prior to choosing this as a Caesar’s property to visit.
One of the worst hotels we have stayed at in a long time. We were placed in the old tower with our room backed up to the elevators so not only did we get to hear conversations all night and morning, we also got to listen to the elevators go up and down all night and morning. I had asked for a non-smoking room, we could smell someone smoking weed somewhere around us- you could smell it in the room and even worse in the hallway. When we asked about it at the desk (just to make sure we were on a non-smoking floor) the rude person at the desk treated us like idiots because “they follow federal law and that is not allowed”. Well guess what, someone is either getting high on our floor or brought their pet skunk. Then I asked about the $205 hold on my card when the remaining balance was only $120, she said it was for incidentals and the $28.50 resort fee per night. On my receipt I was quoted as $25 a night. She proceeded to tell me I had booked from a 3rd party and that the receipt I had was wrong. I tried to tell her I booked directly from Harvey’s website and she continued to argue with me. I finally quit arguing and left the front desk. I can’t imagine staying in this place again. I guess the customer is always wrong.