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Hotel overview
Location
Montego Bay-BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
17125 reviews
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Apr 24, 2025An experience to remember
Highly relaxing, lively, adventurous, and fun filled. This was a very rejuvenating trip, and I can't wait to visit again.
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Apr 24, 2025
Friendly people
Jhaniel Green was great at the extra time sports bar. Nice place and nice people. Great trip. Was here for 5 days. Service is good at all the restaurants and the beach area was nice to hangout at during the day. The sunset cove was my favorite place.
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Apr 24, 2025
Family gateway
Great service and great food and rooms excellent. Clean area, great room service, bars and drinks are amazing
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Apr 23, 2025Great overall stay with a few minor issues.
Overall a great stay. We had an ocean view suite which was great. One big bedroom with balcony, a lounge with balcony and sofa bed and a large bathroom. Room was clean and really nice. Large bed and very comfy. Resort is massive and lots of walking which we like, you could also get picked up in golf buggies to take you to other places in the resort. Pools were ok, very large but dated and peeling paint and lots of damaged tiles. Kids splash park also dated and limited slides for children 5 and older. Swim up bar was ok but no atmosphere like other hotels we have been to. Beaches-sunset cove stunning and really nice, ok for snorkelling but limited. Someone did mention this beach was made slightly bigger and quite a bit of the coral was taken away as a result. Other beaches were rocky and hard to get into the sea. A-La carte restaurants were all great especially Poseidon, Indian and Mexican. Service very mixed either great or slow. Odaine in the Japanese was excellent but in Poseidon it was very slow in the evening. Buffet restaurants were all dreadful - there are 3 all serve pretty much the same food which is limited, poor quality and often out of plates and empty dishes see photos. Gardens and rest of hotel are lovely and well maintained more or less but things like Infinity bar had building work going on. Entertainment was good in the evenings. Kids club was great and our daughter loved it.
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Apr 23, 2025
Grand Palladium Jamaica 2025
The grand palladium resort Jamaica 2025,this resort is beautiful,scenic views of the resort is a site to see,the ocean right next to the resort was beautiful, the resort personnel was very nice,courteous, helpful.the resort was clean,the food was delicious, I had the most wonderful time of my life,I will come back to this resort.