TripAdvisor traveler ratingbased on 14053 reviews
Located in our Punta Cana Resorts complex, you’ll find the Grand Palladium Bávaro Suites Resort & Spa, named after one of the most famous beaches on the east coast of Quisqueya. The island’s beautiful tropical landscape provides the perfect harmony for the soundtrack of this paradisiacal haven: the murmur of waves crashing on fine white sands that cover a stunning 1 km long beach. Surrounded by some impressive palm trees and sumptuous vegetation, this resort shares a great selection of restaurants, bars and entertainment and sports options with the Grand Palladium Palace Resort Spa & Casino and the Grand Palladium Punta Cana Resort & Spa.
The Grand Palladium Bávaro Suites Resort & Spa has recently been renovated and its facilities have been improved, with the aim of providing guests better service and the well-being and comfort that they deserve.
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General policies & fine print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
A price may display when children stay free, if your vacation includes transfer to your hotel.
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating14053 reviews
Below standard of Grand Palladium
We have stayed at the Grand Palladium hotels in Mexico and Jamaica but this hotel is nothing like the experience we had in them. From check in we had problems, incorrect room and poor service on a daily basis. I don't mind some things going wrong, missing towels, missing knife and fork but to have this happen each day became the norm in this hotel. Entertainment was awful and none around the pool. The food was hit and miss. I felt like I had wasted 2 weeks of my life in this hotel but as a family we made the most of it all and even on day 10 the hotel reception was still trying to sort out the room we requested, we never did get the room requested or a apology. Safe to say I wont be returning to this hotel.
Enjoyable Stay (2/22 to 2/29).
Check-in was fast and accommodating. The welcome drink is delicious. Room was clean; air conditioning worked; and shower had hot water. Close to the beach, which is nice. The pools are enjoyable; we really liked the adults only pool... good times! Never had a problem with the staff; everyone was helpful and friendly. The batteries in our room card swipe machine died and the staff responded and fixed the issue promptly (thank you for that). Oh, we also recommend the spa/massage. The massage was great, and then you get access to the spa which is wonderful. Hemingway is good for drinks in the evening. Two "cautions" for potential visitors: 1.) The "hawkers." Throughout the resort there are a bunch of people trying to get you to buy something or go listen to a timeshare presentation. They are everywhere, and it does get quite annoying. This did wear on us throughout the trip. 2.) The food isn't awful. It's not. It's just the same stuff every day. So it's gets a little boring. Just no flair. Again, it's not gross... it's just not something to remember.
It was a great experience.
The property was big and exciting to explore. It was very clean and the staff were very friendly. The rooms were spacious and clean. There were lots of activities for kids. The beach was at a walking distance from our rooms. The service of the train to travel to other parts of the resort was good.
Pickleball courts need updated from old worn out tennis courts to dedicated pickleball courts including netting to help with the windy conditions. Food, service, beach, drinks, rooms, lobby, friendliness of staff was all good.
Firstly, let me say this hotel has been absolutely fantastic 😀 Upon arrival our check in was fast and efficient and we were given an upgrade staying at the Grand Palladium Palace Seaview room 8103 / 8106. The rooms were absolutely beautiful and the views were stunning I cannot fault the service in any shape or form, anything we requested was granted thanks to the Guest Relations Manager Carlos Kingsley. The complex is very big the grounds and the pools are beautiful. Just would like to mention the pool side waiter Michael who was absolutely brilliant and the entertainment team Eliana, Constantino and Mini Cooper. They made our holiday amazing. Would definitely recommend and will be coming back for sure.