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TripAdvisor traveler rating116 reviews
My wife and I were extremely impressed with this hotel. Overall, we enjoyed the modern style of the hotel, cleanliness of our room, and proximity to downtown Nashville. Check-in and check-out was quick. Front desk employees were friendly and helpful.
Glo = No!!
Cheap, cheap, cheap. Bring your earplugs, otherwise you will hear everything at night, from the rooms next to you, the hallway, the road. Cheap air con unit (PTAC) is insanely loud, especially in heating mode. The receptionist was unfriendly, and disinterested at check in, the lady at checkout was more into checking her email than telling us of the breakfast options, we had to ask her for the small bag with the apple and muffin. Coffee undrinkable. In the forested area next to the property people live in tents.
Best Hotel outside of Downtown Nashville
This is my 6th stay in Nashville area this year. My go to place when I have a conference at the Gaylord Convention Center is this GLo Best Western! I first came here in July 4,2019 since then the building and service is more professional and safe. I was happy with the to go breakfast given which included muffin, water, two fruits, breakfast bar, and coffee to go! I love the VIP parking for Platinum/Diamond members too! I always sleep my best here with the bedding and amenities. Love the decor boutique style of this hotel and it’s only 13 mins to Convention Center/Opry Mills and same to Downtown Nashville. Hope to be back here again!
Mask requirement during a pandemic.
I stayed at the Glo Best Western hotel 10/15/20-10/18/20. At first I felt safe because on each door there was a mask requirement for all hotel staff and guests. However, the front desk attendant was not wearing a mask, nor was any of the house keepers during my stay at this location. When I asked the front desk clerk why she was not wearing a mask, she replied " I'll put one on if it makes you feel better." This was a mockery of my question, when I was simply referring to the signs on the front door and elevators requiring guests and hotel staff to wear a mask. I requested that the house keepers not enter my room during my whole stay. If you require your guests to wear masks, the hospitality staff should be a direct reflection of the hotel's requirements. Best Western's actions jeopardized my health, and ultimately my family's health upon my return. I thought I would be in a safe environment staying in your hotel, I was mistaken.
Great value, clean and bright newer hotel
I wasn't super excited to book at a hotel type I'd never heard of (GLo? Huh?), but at check in I was surprised to see a bright and lovely new hotel with modern decor. My room was clean and well appointed, the bed was comfortable and pillows firm, and the layout was logical! I appreciate that the flooring is a sensible laminate, no gross carpet, and the shower is spacious with nice water pressure and REALLY HOT water. I would happily stay here again -- oh and tons of Uber Eats, etc., delivery options too. Really pleasant stay.