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Hotel overview

Designed to reflect the charm of the Mexican Caribbean, the Dreams Riviera Cancun Resort & Spa is surrounded by glistening pools, lush tropical gardens and a palm-studded beach. Spacious octagonal rooms and suites are luxuriously appointed with at least one whirlpool, whilst ground floor rooms offer private terraces with their very own plunge pools. Nine gourmet themed restaurants, six fabulous bars, an Explorer’s Club for Kids plus a fully-equipped fitness centre and a world-class Dreams Spa by Pevonia® provide guests with an array of amenities for every age and interest.

Location: Within 3 miles of Puerto Morelos town square. Approx. 20 minutes from Cancun International Airport.

- Wine tasting and tequila tasting available (at an additional cost)

Location

Puerto Morelos
Cancun International Airport : 14 miles

Property information

Year Built: 2009
Total available rooms and suites: 486

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

 

Ratings & reviews

TripAdvisor traveler rating

4.5 9913 reviews
  • 4.0 star tripadvisor rating
    Spring Get Away

    This hotel overall was a great stay. It’s good for families and just ok if you want more of party vibe. This staff is amazing. So with every stay there are some pros & cons. Pros: Great staff, Itzel was awesome in assisting us with our room changes and everything we needed during our stay. Rigo the pool waiter was always attentive and very friendly. Ernesto & Daniel the pool attendants made sure our cabanas where always available and didn’t miss a beat on checking up on our needs. This hotel is super clean, they take COVID precautions very serious. They deserve an 11+ on cleanliness. Cons: The food is mediocre. The best meal was the hibachi grill. And the drinks are ok. But I’m bias, being a bourbon drinker, it’s extremely hard to find good bourbon anywhere on a resort in Mexico. Be aware of the timeshare people. And the presentation will literally kill your day, you have to make a decision if the gift is worth your time & aggravation. We would never buy one, but that’s just my opinion. It’s a $45 or so cab fare one way to the city zone of Cancun. If you’re comfortable with staying on property then you’ll be fine.

    Apr 17, 2021
  • 5.0 star tripadvisor rating
    Loved this resort

    My husband and I are in our 50s and we usually stay at all adult resorts. We gave Dreams a try and we loved it. Jessica in the lobby bar was so friendly and attentive. Chef Moises Cervantes was the kindest person at this resort and we enjoyed many conversations with him. We usually would play board games in the lobby and he would stop by and chat with us. Jessica in the lobby bar and Chef Moises make this resort top notch. We had a 5th floor preferred ocean view room and our view was amazing!

    Apr 16, 2021
  • 5.0 star tripadvisor rating
    Such a wonderful experience!

    It was our family’s first all-inclusive resort experience and we would totally do it again at a Dreams resort! Dreams Riviera Maya was truly a dream. Fantastic service, beautiful resort, great food and everything is done so we could relax and soak in much needed sun. We especially appreciated the activities organized for the kids. They made our trip very family-friendly. Thank you for a fantastic vacation!

    Apr 16, 2021
  • 5.0 star tripadvisor rating
    Amenities, location, super relaxing week

    So if you are married Have kids Like booze Like the Beach Like a few local excursions And like to ignore your children a bit while you eat good food and drink booze.... This is a great destination for you.

    Apr 16, 2021
  • 5.0 star tripadvisor rating
    DREAMING of the day we get to go back!!!

    Husband and I went on our honeymoon here! The rooms were perfect and so clean! We had the best view of the ocean from our balcony. But you can see the ocean from everywhere! Right on the beach! The employees were amazing and constantly wanted to serve us, they were so sweet and helpful! A few even remembered us specifically and were able bring up past conversations! We've never done anything like this before but we had wonderful guidance from all the staff when needed! We ended up canceling an excursion just so we could spend more time at the resort.The restaurants food was somewhat average but the environment was unique and fun! We loved the Barefoot Grill! This is really just an amazing resort and we can't wait to go back!!

    Apr 16, 2021