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Bartender Randi was exceptional!
My husband and I visited the lobby bar for several nights during our stay. Randi was the lobby bartender as well as server. She was extremely professional, friendly, and handled difficult situations with professionalism and ease. An intoxicated guest came up to the bar, wanting her to serve him. She refused the sale, and did not give him alcohol!! She handled the situation professionally and compassionately. she gave him soft drinks and waters, and had a smile on her face, even though he was upset that he didn’t get his alcohol!! Great job Randi!! We hope to see you again in the future.
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Lovely, relaxing stay, in well located area to expore Dana Point, San Clemente , Laguna Beach and Crystal Cove.
Enjoyed a two night stay at the Hilton Garden Inn, Dana Point. Staff are very helpful and service oriented. We particularly appreciated assistance with our stay from Lisa, Amber, Rafa,and Jose. Tammy at the hotel restaurant is super engaging and fun! Rooms are nicely decorated with a beach/surfing theme.We look forward to returning in the near future!
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Randi was unbelievable!
It’s a great atmosphere with laughter, warm smiles, amazing service coupled with a wealth of knowledge in drink creations, then spending the evening with Randi is a must at the lobby bar! Great times to be had for sure! Perfect wingman!!!!!
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Randi at Lobby Bar was so welcoming!!!
Randi was very attentive and prompt with service! After a long day of travel it was nice to have such an attentive bartender. She is great at filling the room with smiles and laughter, and making sure everyone is happy. She makes a magnificent espresso martini that will satisfy your sweet tooth, and had great knowledge of cocktails and the menu!
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Randi at the Rooftop lounge was spectacular!
We were treated like family. Randi, at the rooftop lounge, took great care of us. Her customer service really made us feel as if we were regulars. She did not skip a beat. The drinks were delicious, the food was tasty, and her attitude was the cherry on top.