Hotel overview

This hotel is 100pct non-smoking. The Doubletree Hotel Sacramento is a full service Sacramento hotel centrally located in the Sacramento Point West Marketplace adjacent to the region*s largest shopping mall Arden Fair. The area provides both business and leisure travelers with award winning shopping dining and entertainment options. The hotel is conveniently located off Business 80 5 minutes from downtown Sacramento State Capitol Sacramento Convention Center and Old Sacramento and we are 12 miles from the Sacramento International Airport /SMF/.The hotel is in the heart of the Point West business district adjacent to the Arden Fair Mall home to Nordstrom*s Macy*s and 165 specialty stores. Our hotel is within walking distance to the Cal Expo location of the State Fair and numerous events year round and also home of Raging Waters Theme Park and satellite horse racing. Within 5 minutes of the hotel you can enjoy historic Old Sacramento California Railroad Museum Crocker Art Museum Sutter*s Fort California Museum and the California Indian Museum and Cultural Center. We are also a great location for day trips to Napa San Francisco Reno Tahoe and Yosemite. If you are interested in the Sacramento*s wine region we are a short drive to Amador/Shenandoah wine country featuring Zinfandel Syrah and Barbera varietals.We were recently awarded the two palms designation from the State of California*s *Green* certification program. This designation means that we are a leader within the hospitality industry in developing and focusing on ways to recycle work with reusable resources and mentor our team members and guests on how to be more environmentally friendly.Boasting some of the largest newly renovated guest rooms in Sacramento the Doubletree Hotel Sacramento offers all the comforts of home for weary travelers. Each beautifully appointed room offers a private balcony picturesque views of our manicured grounds featuring Sweet Dreams bedding experience ergonomically designed workstation equipped with two line phone voicemail and Internet service. Amenities include Wolfgang Puck coffee - tea station high-speed Internet access Neutrogena bath products iron/ironing board MP3 compatible alarm clocks and HBO and On-Demand movies.Recreational amenities within the hotel include our newly refreshed outdoor pool heated whirlpool spa and deck areas. Our newly enhanced 24-hour fitness center features equipment by Precor. If you*re looking for outdoor activities we are within minutes to the American River Trail where you can enjoy biking walking or running along this majestic river path. We are also conveniently located to some of the most prestigious golf courses in the Sacramento area.The hotel provides complimentary WIFI within the lobby and restaurant area and our fully equipped business center. The business center provides complimentary work stations that have full Internet access to make pulling email or boarding passes a breeze.If you enjoy California cuisine than you*ll appreciate the dining choices our award-winning chef creates from our local region. Visit us in Cityside Cafe where we serve breakfast lunch and dinner daily and feature regional specialties for dinner. For a quick bite and a grab and go specialty coffee visit us at the Espresso Bar or if you*re looking to have a little fun than R.J. Grins Sports Bar will provide current sporting events pool tables and maybe even a little karaoke. Within a 3 mile radius you will find over 35 other dining options that will suit almost any taste.Whether you*re planning a meeting convention or social event the most memorable events in Sacramento take place at the Doubletree Hotel Sacramento. Our premiere facility is the only hotel with three dedicated ballrooms. The event center features over 32 000 square feet of flexible meeting space state-of-the-art audio/visual and a dedicated catering team to assist in your event planning.

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Ratings & reviews

TripAdvisor traveler rating

3.5 1740 reviews
  • 1.0 star tripadvisor rating
    Never again! Nasty hotel with unpleasant customer service.

    it stinks like a boys locker room in HS, paint on the walls and bathroom peels. In the bathroom wall there was leftover from the construction project, possible there was a shelf before. I should’ve been taking pictures. It’s dark, dirty, and gloomy, no water in the room or at front desk, no fridge in the room, no desk, no any streaming app on tv. TV was not working. Customer service is horrible. Front desk girl gave me attitude and was irritated by my questions about parking. I had to enter the building through the back door, which looked like storage or industrial site. I was very tired, so didn’t make any moves to leave. I’m surprised that some people give decent references to this place. Mystery to me. If you don’t want to spoil your day, don’t go there.

    Aug 13, 2020
  • 1.0 star tripadvisor rating
    At least there was a bed

    Considering the COVID challenges and curfew downtown, I guess I should be happy that the hotel was open. Room air conditioning barely worked if it worked at all. The room eventually got down to maybe the low 80's (or maybe that was just outside air). Called the front desk around 6PM about the AC issue. They advised me that "engineering" would be by. 10PM, no one came and I had to try to sleep. Woke up the next morning needing a shower. No hot water to sinks or shower. Two coworkers had the same issues with their rooms. At least there was a bed.

    Jun 05, 2020
  • 4.0 star tripadvisor rating
    DoubleTree niSacramento never disappoints!

    The architecture may be a bit dated, but this is a quality hotel and the facility boasts all of the modern conveniences and amenities you could want or need. The location is convenient, the rooms are clean and well-appointed. I especially appreciate the Digital Key feature. The bar and restaurant offer a good variety of menu choices an the prices are very reasonable. Last but not least, the staff is very professional and offer a top notch customer experience.

    Mar 13, 2020
  • 2.0 star tripadvisor rating
    Sadly Disappointed

    For being associated with Hilton, I was surprised how low-quality overall my stay felt. It doesn't appear that anything in the hotel has been updated for years, it had a very old and musty feel to it. It is located in a strange industrial type area across the street from a mall with very little walk-to activities. Food in the restaurant was sub-par at best. Hotel smelled like dust and perfume-y air fresheners.

    Mar 13, 2020
  • 2.0 star tripadvisor rating

    I’m a Hilton Gold member treated worse than non Hilton Honors members. I was here for a basketball tournament so checked in with others parents from the team. Although, as a so called Gold Hilton Honors member, I was supposed to receive an upgraded room if available, but I was not given one. Instead, a parent checking in after me was given a much nicer room with a fridge and microwave. At the end of the weekend another parent who was not a Hilton honors member called in and asked for an extended checkout and got 2 pm, so I called the front desk right afterwards and asked for an extended checkout. I was told they were only giving until 12 noon; I pressed them that I was a gold member and still only given 12 noon. So much for this successful loyalty program. This hotel has severe deferred maintenance. The bathtub stopper didn’t work. The maintenance man came, saw that the mechanical stopper didn’t work and brought in a bath plug. We had to leave for a game. When we came back, no bath plug and stopper still didn’t work. After another call and long wait a subsequent maintenance worker came late night and repaired the mechanical stopper. The best part of this hotel was the waitstaff at the restaurant. They were wonderful, especially an older waitress I think named Diana or Deeana. This is a 2.5-3 star hotel at best. Too bad. It has potential but needs improvement and better management.

    Mar 08, 2020