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Hotel overview
Voted one of the top 10 resorts in Florida by Condé Nast Traveler Choice Awards 2018, Diplomat Beach Resort is ideally situated between Miami and Fort Lauderdale along Hollywood's Gold Coast.
Soak up the breezy South Florida lifestyle at our playground by the sea. Our oceanfront resort features two beachside pools, Kids’ Club, Dip & Slide Waterpark, and a private beach with an array of water sports options such as jet skiing, kayaking, and paddle boarding.
Spa lovers will want to indulge at Diplomat Spa, where rhythms of the ocean inspire soothing treatments and healing therapies. Yoga enthusiasts will enjoy a magical sunrise practice on the sand.
Take your pick from 8 culinary concepts led by celebrity chefs Geoffrey Zakarian and Michael Schulson, including Monkitail, voted #1 Best New Restaurant of 2017 by USA Today's reader's choice, and Four Diamond AAA-rated Diplomat Prime.
Our sun-splashed and spacious rooms and suites feature stunning views of the Atlantic Ocean or Intracoastal Waterway and thoughtful touches like vintage-inspired art, luxurious amenities, and plush bedding.
Location
Hollywood BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. At least one person per room must be 21 or older to check in/register.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
MANDATORY RESORT CHARGES: A mandatory resort service charge will be collected directly from guests at time of check-in. The mandatory daily resort charge, currently ($32.00) per room, per night, plus tax will be posted to the guest room to cover the following:
Guestroom Wi-Fi access for up to 5 devices
One fitness class per day in our Core Fitness Training Facility
Four beach lounges
10% off cabana rentals
1-hour non-motorized water sports
1-hour bicycle rental
Parking Fees - A minimum self parking fee per day, per vehicle, will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice.
Valet parking is available per day, per vehicle and will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice.
Late Check-Out Fee - Late Check Out later than 4 PM on the day of departure will be charged 100% of the selling nightly rate of the day of check-out
Hilton Honor’s Late Check-out is complimentary till 1 PM, anything past 1 PM would be subject to above rates. Late check-out must be requested and is subject to availability. The fee is subject to change without prior notice.
Ratings & reviews
TripAdvisor traveler rating
7493 reviews
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Apr 21, 2025Nice Resort with Poor Customer Service & Communication
My dad and I love Florida and typically go a few times a year. We decided to go in December, and I wanted to try a place we had not been before. The Diplomat looked really nice online - great pictures and what looked like a good steakhouse. The experience started with my reservation to the steakhouse being cancelled twice with no explanation- just an e-mail from Open Table saying it was cancelled. I was able to rebook a third time. Fast forward to the day of arrival. We pulled up and saw a ton of construction at the front of the building. There was no notification on the website that the hotel was under construction. We were early to check in, but I went to the desk to let them know we had arrived. The woman at the desk was INCREDIBLY rude and not welcoming at all. Additionally, I was told that our room was actually ready, but if we wanted to go in, I would be charged a fee for early check-in. I was taken aback, as I have NEVER been to a hotel that would not just pass the key over if I checked in early and the room was ready. I never requested early check-in, I was actually going to see if they could store our bags and inquire about parking. Any other hotel has said “great news! Your room is ready now!” and given the key if I happened to have that luck. Of note, I wasn’t a tremendous number of hours away from check-in. So the room sat empty until 4 pm, as I refused to pay an additional fee for an already expensive room. I am careful not to book cheap hotels to avoid service and attitudes like this, but I guess that didn’t work in my favor this time. We ended up getting back in the car, going to eat, and coming back later. When we checked in later in the day, we saw that even more of the resort was under construction- I’m assuming the lobby and the pool that is on the upper level. Everything was draped and noisy. Again, not the biggest deal in the world, but there should be a notification about construction on the website upon booking- and I booked direct. The shops were ridiculously overpriced. The room’s balcony was very nice and had a nice view, especially at night. Parking was across the street and pretty easily accessible. As it was the Christmas season, there were nice decorations throughout. The pools were nice although one was closed due to the construction. Beach service was non-existent and no one that worked here went out of their way to be accommodating. Another issue was that our room keys would randomly stop working. I had to switch out 2 different keys. Lastly, on my last day at the resort, a woman complimented me on my shoes. I quickly realized that it was just a way to approach me about booking a future stay at a Hilton hotel. I can’t stand this pushy type of behavior, especially while I’m on vacation. All in all, the resort itself is nice (I assume nicer when the construction is finished) but the poor customer service, lack of attentiveness, poor communication on the website, and horrible attitudes from the majority of staff, especially at check-in, make it a “one and done” deal.
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Apr 20, 2025Bad visit
Where do i start. Called three times to get the room serviced. (never came). Went to the pool but since they are remolding, very limited place to sit. Ended sitting on the pool edge. Ordered two beers and a margarita ended costing just under $50.00 with a 20% tip automatically included. My advice, stay clear.
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Apr 20, 2025
My worst experience
1 Star I expected a lot more from a resort like The Diplomat, but unfortunately, the service was a huge disappointment—especially at the breakfast restaurant. The host was incredibly rude and dismissive, as if doing their job was a burden. We weren’t greeted with a smile or even basic courtesy. When we asked a simple question about the wait time, we got attitude instead of answers. The rest of the staff seemed unmotivated and disorganized, and we constantly felt like we were inconveniencing them just by being there. For the amount of money this place charges, you’d expect at least decent hospitality. Sadly, that was not the case. Definitely not coming back.
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Apr 18, 2025Day trip
Joe at the concierge desk is next level! Booked last minute transport for me with car seats super last minute ! He was so kind about it ! Pool and beach are both beautiful and lunch poolside was really good! We booked a day pass after a cruise and can not recommend enough
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Apr 17, 2025
Construction impacts pool
Change your reservation if you want a nice quiet vacation by the pool. My kids spend most of vacation time at the pool so I called on purpose prior to arriving to ask about the construction and specifically the impact on the pool. I was told the pools weren’t impacted and it was only the north cabanas. Anyways, the pools themselves are open but the space outside the pool for chairs is cut in half. The construction blocks off all the seating area for about 60% of the pool. The hotel is sold out and everyone has to use a very limited amount of chairs. It’s incredibly crowded and in no way relaxing.