TripAdvisor traveler ratingbased on 499 reviews
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TripAdvisor traveler rating499 reviews
Absolutely disgusting!!!!!!!!!!! There was nowhere else to stay in this town. This was literally just to sleep and that is it. Charged $150. Incredibly rude customer service with an almost hour long wait just to check in. Everything and I mean everything in the entire room is completely outdated , disgusting, gross, not clean!!!! Leftover bar soap in the shower from previous guest. The bathtub and shower were not cleaned at all. Floors were absolutely black ... , picture in review.... it was 123° when I got here and the air conditioner was a wall unit from 1970 with incredible corroded dust, thick, that made loud noises all night. The mini refrigerators seal was broken and we could not keep our water cold. There were leftover towels in the closet and every towel that was hung up had giant yellow stains all over it. Toothpaste left in the sink. The pool is about 4 feet wide with about 35 people drinking beer lingering all over.... black mold all over toilet, shower and sink .... shady people lingering all night!!!! Mentioned all of this to the customer service agent in the morning when I checked out right away at 5 AM because I could not stand to stay here for one more second and he literally laughed at me!!!! Take my advice and sleep in your car. You will be better off stopping at a truckstop and showering. This place is the worst in the entire planet!!!!!
worn out dirty room and facility
The hotel needs updating and remodeling. The room was dirty, couch worn out and stained, absolutely disgusting. Drink rings on night stands that I cleaned off with disinfectant wipes. Went to Walmart and bought a sleeping bad to sleep on top of the mattress. Worse hotel I have ever seen guest room wise.
Poor customer service and facilities
Stayed three days at this days inn... Walked in to check a little bit early and the hostess is at the front desk was absolutely no customer service skills, she was rude and complacent... So I was gonna have to come back in a little bit later to check in .I asked her if I could leave my work truck here as I went into town to do a couple things in my other personal truck ...she was like “absolutely not ,you can park it across the street in the empty lot... That’s not being the very best neighborhood in Bullhead city I was not about to do that... I came back in and checked in their, parking lot is always full very limited parking especially if you have a boat or trailers... As I saw, this I was Courteous enough to understand ...they had a pile of volcanic rock dumped in a parking lot which is taking up some of their good usable parking, I parked behind the pile because it was already taking up space and I wouldn’t take up anymore of their parking ,to have a nasty letter put on my truck by management even though that they know that I was there. Rooms are beat up ,they will not service your room unless you ask them to... there was not even a drain stopper for the bathtub had to call maintenance and get one, TV wasn’t working when we first got there had to call the front desk for almost everything it seems like ..Overall I will not stay here again. I will go across the street and stay at the Motel 6.. Where I have stayed several times before and I will always go back there cause bridge... The manager is awesome. Plus they have parking you could park big rigs there. I wanted to try this facility out because it’s catty corner but I will never be back again.
Stayed here thinking it would be good to stay in Arizona and actually get a dinner out. The rooms were very old and used, broken tiles on the bathroom floor, ceiling dirty all around the bathroom vent. Covid has been an opportunity to cement relationships by going above and beyond or an excuse to do as little as possible. This hotel offers a continental breakfast normally. Because of Covid, there was a table that had some snack bars and two bruised apples to choose from.
Had a Very pleasant stay
Continental breakfast could use some help but overall we were very satisfied with our stay Angel at the front desk checked us in quick and checked us out with no hiccups. Angel was very courteous and nice If you decide to stay ask for Angel he will take care of you