Hotel overview

New Orleans Hotel Near Bourbon Street & French QuarterThe Front Door to the French Quarter, the Astor Crowne Plaza New Orleans French Quarter is centrally located at 739 Canal St. at Bourbon. Conveniently located near the city center, you can access all parts of the city after settling into your room. The 32,000 square feet of indoor event space, including 13 meeting rooms and a luxurious and spacious Grand Ballroom at our hotel in New Orleans are great spaces for the next business meeting or special event you plan on hosting. For a package deal that takes care of your business needs, you can contact our Meetings Director here at the Astor Crowne Plaza New Orleans French Quarter. Also, the guest rooms here all have flat screen TVs, Cox cable channels, and work desks. Take advantage of our well-equipped fitness center, outdoor pool, or dine in at Dickie Brennans Bourbon House our on-site restaurant. Complimentary shuttle service between the hotel and the city center is available for your convenience. Spend any free time you have exploring some of the many attractions in New Orleans, including visits to Superdome (a mile north), Jackson Square (less than mile south), or watching a race at Fairgrounds (five miles east). The Astor Crowne Plaza French Quarter is located 16 miles from Lous Armstrong International Airport MSY.

Property information

Year Built: 2002
Accessible rooms: 23
Double bedrooms: 430
Floors: 14
Nonsmoking rooms: 693
Single-bedded accommodations: 263
Suites: 32
Total rooms: 693

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 19
Pet Policy Our hotel allows service animals within the property.

Ratings & reviews

TripAdvisor traveler rating

4.0 2250 reviews
  • 1.0 star tripadvisor rating
    Never again

    They had the pool, workout room and room service closed due to covid (even though other chains have reopened them -late July 2020). We were told this upon check-in. We booked a room for 4 and there were only 2 bath towels. When we called down to have some sent up we were told they don’t do that, we’d have to come down and get them. I booked through Booking.com and paid in full in advance. Upon check in the girl at the front desk at first was confused and said I needed to pay. Then I showed her my booking.com confirmation saying I paid in advance and she said she saw that now. Needless to say they charged me 207.00..I’m assuming that’s for a full night’s stay even though I didn’t get a receipt. I figured the charge would drop off my card but it is now posted so I have to make a call to them to straighten it out. Who the heck has time for that?! I’ll never ever stay in this chain again. I hate sounding like a “Karen” but this was awful!!

    Jul 22, 2020
  • 4.0 star tripadvisor rating
    My stay

    I stayed At the hotel on july 9th - 10th. The workers were really nice and helpful while checking in. Even the worker over night Lucian (not sure If i spelled it right) he was so sweet and nice. Great customer service. The room was really clean and germ free also. However we did not get the same energy when we were checking out. I called the front desk to get some help with my luggage like i The help i had while checking in and the woman at the front desk ordered me to just come get a cart myself.

    Jul 12, 2020
  • 4.0 star tripadvisor rating
    Great....Until my card was charged

    I stayed at this hotel for a weekend. It was a great experience. Friendly staff, nice accommodations, reasonable price. The only problem..... I stayed for 3 nights (I flew), but my friend stayed for only 2 (She drove). My credit card was charged for 3 nights of parking, even though the car was only there for 2 nights. I called immediately after noticing the charge. I was told they had to check with parking and they would call me back. I waited a week. No call back. So I called back and left a message. I waited a week. No call back. So I called for a third time and was told that she would check with accounting and call me back. I waited a week. No call back. I don’t know what else to do. I know it’s only $50, but I’m a teacher. $50 is $50. Any recommendations on what I should do next?

    Jul 11, 2020
  • 5.0 star tripadvisor rating
    Nice hotel

    Very nice hotel! Centrally located and accessible to trolleys, busses, Bourbon street, and French quarters. I would definitely stay there again. Shay at the front desk was friendly and helpful. The beds were comfortable and it was very clean.

    Jun 16, 2020
  • 5.0 star tripadvisor rating
    Great experience!!

    Great location. Easy access to French Quarter. Amazing restaurants and bars within walking distance. Room was comfortable and clean. Front desk staff very friendly and helpful. Thanks to Michael at desk!!! We will be back.

    Jun 14, 2020