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Hotel overview
Location
Negril - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Name Changes - Hotel does not allow name changes for any guests.
Ratings & reviews
TripAdvisor traveler rating
7818 reviews
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Apr 18, 2025Brilliant service at this friendly resort
While perhaps parts of the resort feel a little tired, the staff were unfailingly polite and enthusiastic. They always did everything with a smile. I particularly commend Anthony and the team at the dive centre who did everything to make our 21 dives during our 2 week vacation the best possible for us. Absolutely loved the place and the people.
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Apr 16, 2025Needs a really good clean and modernising throughout
Oh dear how this hotel gets a 5* rating is beyond me Please read my other review on other hotels in Jamaica Firstly the hotel is extra dingy poor lighting and very tired decor it really does need a deep clean and modernising throughout The main pool is filthy surroundings are really tired Lots of the staff seem unhappy I’ve not experienced this before anywhere in Jamaica We stayed at Sandals which is much better clean We also stayed at Azul Beach Negril which is on the next level service and quality wise So Beaches Swept Away you really need to get your act together do a deep clean smarten up the dingy lobby and restaurant areas Now for the good bits Some staff were fantastic Coffee Shop excellent Beach bars excellent especially Akeem always has a smile on his face The staff at Feathers Restaurant very good Buffet restaurant bar Daniel was probably the best member of staff we encountered always polite and happy The catamaran trip was great Rasta John is a credit to the company great guy Water spots team pretty good the glass bottom boat trip was great Hobbie Cat again great But even with the good points we would definitely not stay here again
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Apr 15, 2025
3rd visit of many to come
We love the island, the delicious food, and most of all...the staff at Couples Negril. They make sure we have the best possible experience. We have lasting bonds with so many, every visit. The stand out person this trip was Nelia! Her bright spirit lit up our mornings. She is wonderful!
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Apr 12, 2025Go for the beach, nothing else
This was our first stay at a couples resort, we had heard alot of good things about the brand but wanted check it out first hand. The resort itself has a very tropical feel to it,not modern at all if that's what your looking for. The guest that we encounter were repeat customers with a sense of entitlement and snobby attitudes, much older we sometimes felt like we were in a retirement home, but we did not hold that to the resort. The food was limited to 2 à la carte a buffet and a restaurant that was rotating opened and closed. The quality of food was good but that's a individuals decision. The best thing I would say is the beach, absolutely beautiful with lots of activities to do. I would go back just for the beach. We have stayed in much better resorts for the same price point. Overall I would say this place is a little overhyped with a lot of old people keeping it busy but for how long..
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Apr 11, 2025
Fabulous staff
The staff at Couples Swept Away is the best. I have a timeshare at a different resort in Negril but prefer Couples Swept Away. You also receive extra amenities if you are able to get reservations for them. I didn't get up early enough to every get in though.