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Hotel overview

Get exclusive perks during your getaway at Coral Level at Iberostar Selection Cancun - All-Inclusive. Travel now through December 31, 2022 and receive:
• Early check-in/late checkout based on availability
• Private dinner complete with special menu and upgraded wine ($150 value per booking) valid for Oceanfront Suite room categories

Coral Level at Iberostar Selection Cancun - All-Inclusive provides an elevated vacation experience with a modern feel, beach-front views, and exceptional Star Prestige service. Right on the beach, in the heart of the Cancún hotel zone 15 km from the center of Cancun, 15 minutes from Cancún International Airport

At this all-inclusive adults only resort in Mexico enjoy the best with concierge services, superior in-room amenities, and special food and wine events. Dining will be a breeze with the delicious variety that awaits! Guests who wish to soak up as much sun as possible can relax in private beach areas with Balinese beds and sun chairs.

Those who want more have all-inclusive access to all of the facilities of all of the facilities at Coral Level at Iberostar Selection Cancun - All-Inclusive. Falling in love with Cancun is so easy especially when the opportunities for fun are endless.

Suites with sea views and only a few steps from the beach.

Suites on the 13th floor with private Terrace and whirlpool bath.
156 adults-only suites with sea views.
Access to the facilities, services, activity program, shows and restaurants at the Coral Level at Iberostar Selection Cancun - All-Inclusive.

• Access to wet areas of the SPA - 1 visit per stay.

• Reservations not required at restaurants in Coral Level. Reservations are required only at the selection hotels where facilities are shared.


Location

Cancun, Quintana Roo, Mexico
Cancun International : 8 miles

Property information

Total rooms: 156

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Hotel details

Dining

Dining options are available at this hotel.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory The state of Quintana Roo will be charging a sanitation tax of  $1.60 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
Advisory The Hotel will be starting renovations at partial refurbish Ocean view in the Iberostar Selection Cancún Hotel
Advisory The Hotel will be starting renovations Remodeling of the Convention center Gran Caribe Room at Iberostar Selection Cancún Hotel
Advisory The Hotel will be starting renovations Remodeling of the Convention center “Isla & Miramar room” at Iberostar Selection Cancún Hotel

General policies & fine print

General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals;this will place a hold on your funds.

Convention policy:
individuals attending a convention cannot book this property for their stay.If found attending a convention, guests may be subject to higher room rates upon arrival.

SPRING BREAK POLICY - Iberostar Hotels & resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2020 to April 30th, 2020. Spring Breakers are defined as Students/youth between 16 and 23 years of age.

- One parent or chaperone at least 25 years of age will be required per room for check-in.  Adults accompanying are responsible for the students’ behavior.

-  In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

SPRING BREAK POLICY - Iberostar Hotels & resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age.

- One parent or chaperone at least 25 years of age will be required per room for check-in.  Adults accompanying are responsible for the students’ behavior.

-  In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.

Ratings & reviews

TripAdvisor traveler rating

4.5 1397 reviews
  • 5.0 star tripadvisor rating
    The Coral was perfect for us

    We normally prefer to explore different hotels when we go back to an area, and our first stay in Cancun was at the Coral Level. So on our 2nd trip we stayed at the FACC (Fiesta Americana Condesa Cancun) but though the FACC is a very nice hotel we really missed the VIP experience we received at the Coral, the quality and condition of the rooms and the entire hotel and the superior food selection. At the Coral they made sure we got reasturant reservations, and they did not have long lines to get into resteruants. We also really liked that there were a lot of cool indoor spaces. Right from the moment we got to the hotel we experienced at greater level of service, starting with the golf cart tour thru the resort to our room. Right away we had information on where things are and what there is to do. They even allowed to day visit other Iberostar resorts in Playa De Carmen, which also included food and drink. So this time we are going back to the Coral, because we know we will get a quiet Ocean Front room (they all are) incredible views and a totally private balcony with tub. My only wishes are that they had butter (not mantequilla or worse) and Chardonnay by the glass at all the venues (you can order bottles) I should also mention they have an amazing international food selection at the buffets

    Oct 04, 2022
  • 3.0 star tripadvisor rating
    Restaurants need improvement

    Stayed at Coral Level for a week, September 2022. Location of the hotel is fantastic with all rooms facing the sea. You have your own check in desk etc, seperate to the Selection hotel area. Breakfast buffet at Coral was fantastic, very attentive service by the waiters. Mimosa drinks were very nicely appreciated. Pool area was never overcrowded, but there was a distinct lack of umbrellas, so if you were early enough to poolside, you got an umbrella. Hotel needs to sort this out, especially on the beach. Biggest disappointment were the speciality restaurants. The La Parrilla Steakhouse was terrible, so bad we walked out, as they didn't have any of the exclusive Coral Level dishes. Food was cold and sides were totally overcooked. The Mexican Restaurant was very disappointing. I'm sorry, but if you can't get Mexican food right in Mexico then you're in trouble!! Japanese and Italian were great, no complaints. La Barca dinner was superb, you could sit outside on the pool facing terrace which was lovely, and service was good. Overall, a lovely hotel with great rooms, just let down by some of the restaurants.

    Oct 03, 2022
  • 2.0 star tripadvisor rating
    Regret it

    Went with my partner and we both hated this hotel, it is not a 5 star hotel!! Staff was nice and friendly but food was horrible, boring activities, felt more like a Senior living home than a hotel. Japanese restaurant was the worst, undercooked rice, overcooked meat, tasteless chicken and fish. Food at the buffet was Ok but not what a 5 star hotel offers. Drinks/Alcohol are Watered Down!! a lot!! I found plastic in one of my drinks! We met other couples who complaint about the food as well. Show was meh to bad, no activities or good events. Music was good but repetitive in the pool, Show singers would come to sing in the middle of the day at the pool area that made you fall asleep. You could listen to next door hotel music and events and seem to be way better. Locals were selling weed and drugs in the beach and would come offering to the guest seating in the hotel beach area. Although you can take the local bus to downtown, it's far from downtown (5minutes in bus, 50min walking) or Cancun town (30minutes in Uber or Taxi). Beware with Taxis as they overcharge, Uber is not fully allowed in Cancun as Taxis are against it.

    Sep 23, 2022
  • 5.0 star tripadvisor rating
    Employees

    Guadalupe, Israel and Adai made our girls trip amazing! Attention to detail on the beach with great service! We never had to ask for anything,service was non stop outstanding! Even with the rain, our needs were met

    Sep 22, 2022
  • 5.0 star tripadvisor rating
    Positively outrageous service

    Guadalupe, Israel and Adai AMAZING SERVICE! Treated us all like we were so special! Will come back because of them. So attentive and Guadalupe came in early to make sure we had our favorite spot on the beach

    Sep 22, 2022