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Hotel overview
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
*Important Information for our guests*
The Dominican Republic imposes various restrictions each year for Easter. The restrictions usually begin the Thursday prior to Good Friday, and run a few days past Easter Sunday. The following regulations may be enforced:
*Motorized and non-motorized watersports may be banned
*Alcohol consumption may be restricted (most resorts obtain a special permit which enables them to serve alcohol to non-native persons during the ban)
*Music may be limited or silenced
These rules are designed for the safety of everyone, as beaches get extremely busy during this period.
Ratings & reviews
TripAdvisor traveler rating
15651 reviews
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Apr 22, 2025Juan juan is the best
Juan juan is the best server ever! He makes the hole room happy. He is just bringing good vibes and making everyone feel welcome. He is what tou eant in a server and takes care of you. Juan is the best server of the hole resort and made my day by bringing his good humor and just being himself.
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Apr 22, 2025
Amazing beachfront spa service
The beachfront spa service was amazing 1000/10 recommend, it was so relaxing and Mindey did an amazing job! It truly made the trip so amazing , my husband brought me for my 24th golden birthday and we will most definitely be coming back as it was wonderful.
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Apr 20, 2025All-Inclusive should be an asterisk
I’ve never been to a resort where I couldn’t eat at the restaurants. They don’t tell you when you book that they require reservations and don’t take walk-ins. What’s the point of an all-inclusive resort, if you can’t even eat at the good restaurants? All that’s left is the buffet, the snack bar, and a pizza buffet. This is an awful way to run a business. On top of this: the place was overrun with children, wild cats, and we even saw rats. The buildings walls of the one I’m staying in are rotting out and has mold. The room, a Jr Suite, is low quality. They have done paint repairs on the walls and ceilings, and they couldn’t match the existing color. The pillows were flat as paper. The TV has nothing but local channels - no option for movies or anything other than Spanish. You can’t adjust the speed of the ceiling fan. There’s only one outlet in the room. Overall, this place is not great and should be a 3-star at best.
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Apr 20, 2025
Great staff
All of the bartenders were wonderful and outgoing; Hector, johan, yordanis, Raidon. They were incredibly hospitable, and made my entire group feel so welcome! They always made sure to ask if we needed anything, and always jumped into our conversations with grace! It was great to be able to connect with staff here, and they were all great. With that being said, those mentioned were definitely the most memorable !!!!
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Apr 17, 2025Disappointed overall.
When we arrived they did not have the room available in the Privileged section we booked. While standing at the front desk we could hear that others could not get the room they booked either. We were moved after two nights. The first room was in a section that was noisy with loud music till 2:00 am. The room needed upgrading. The room in the Privileged section was excellent and in a quiet section. There is lot of walking, as the beach and the main buffet are far apart. There aren't any elevators for all the buildings which are 3 stories tall. Entertainment was basically non-existent for adults and the entertainment group only spoke French. The food was excellent. The staff was friendly. The pool was great. Most people who went in the water only stood as there was only a few clear sections due to seaweed and rocks to stub your foot on. Some male students on spring break were loud late at night. we would not go to this resort again.