Wish you were here?
Hotel overview
Get exclusive perks during your getaway at Barcelo Aruba. Travel now through December 22, 2022 and receive:
• $200 in resort coupons per room
Valid for Luxury Royal Level Ocean View, Luxury Royal Level Pool Ocean View, Suite Royal Level Ocean View, Suite Royal Level Pool Ocean View, and Master Suite Royal Level Ocean View room categories. Terms, conditions, and restrictions apply to resort coupons
and vary by resort.
A spectacular All-Inclusive resort right on the beach. The perfect setting for a peaceful tropical vacation. Located on the best fine white sand beaches in Palm Beach, only a few minutes from the capital (Oranjestad), the gorgeous “Cunucu” countryside and the international airport, this all-inclusive resort is a Caribbean oasis for relaxation and fun. Swimming, scuba diving or sailing in the calm, turquoise water, basking under the sun and enjoying the pool with a cocktail in hand, or trying one’s luck at the hotel’s casino are some of the activities available at this resort. The soft, Caribbean breeze combined with daytime excursions to the natural pools or to the museums in nearby towns will allow you to immerse yourself in the island’s cultural and social aspects.
Location
BeachProperty information
{{title}}
Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
11070 reviews
-
Apr 23, 2025Great experience at Royal Level
We enjoyed our stay at Barcelo Aruba. The staff was very kind and friendly and Royal Level restaurant was by far the best. A special mention for the attention of Carolina, Jaime, Lissette, Maria, Melvin and specially Karina who had a smile for everyone and was always attentive to any need.
-
Apr 22, 2025Disappointing
This was one of the most disappointing all-inclusive resort stays I’ve ever had. When we arrived, we waited in a hot, crowded lobby with no greeting or welcome. Staff handed us a QR code with no explanation of resort amenities or check-in process. While three employees assisted one family for over 20 minutes, we were completely ignored and never acknowledged. We also observed multiple guests complaining about their experiences, and at one point, a guest was loudly expressing frustration in another language at the front desk. Our initial room was visibly unclean — lint on the chairs, dust on surfaces, stains and smudges on the mirrors and doors, and an unstocked bathroom. When we expressed our concerns, staff downplayed the condition. A manager claimed the room “wasn’t dirty, just stained,” yet still sent someone to clean (barely), and we were told vacuums weren’t available on the property. We requested a refund due to the unacceptable conditions but were told the reservation was non-refundable. Instead, we were offered an upgrade to the Royal Level. The new room included a robe and slippers — items that were advertised as standard for all rooms. Though the room was slightly better, the overall experience still felt disappointing and poorly managed. The Royal Level restaurant and bar were an improvement, but food options remained very limited. The menu was nearly the same every day. Reservations were required for dinner, even when the restaurant was empty. We were also turned away from restaurants several times for wearing matching sets or swim coverups, with no prior notice of a dress code. Even after asking for clarification, we were never told what was acceptable. This property is not truly all-inclusive. Room service was only included for Royal Level guests. There were no snacks or beverages provided in the room. As a Type 1 diabetic, this created a serious issue when my blood sugar dropped late at night and I had to rely on snacks I brought from home. The on-site food options were limited and inconsistent. The stay lacked the comfort, service, and amenities expected from a resort at this price point. I would not return or recommend it to others looking for a relaxing, all-inclusive experience.
-
Apr 21, 2025
Dissapointed
No coffee no soap all chairs are taken by 6am..had to walk to dunkins for a cup of coffee???room was awful after a 600 dollar upgrade i was looking at a bush with a dirty hot tub..they put me one floor up and now I get to look at a dirty building food! Food not too good and the expense and frustration of flying her was way not worth it to swim in water with sea weed around your feet..this is day one..hope the rest of the week gets better!
-
Apr 20, 2025Awesome
Jazon was our server. Had the best experience with him. So funny and friendly and attentive. We would recommend Kyoto, 5 stars. No one in our party of 8 left hungry. We truly had a wonderful night and the kids were most importantly entertained. Can't wait to come back.
-
Apr 20, 2025Terrible experience
Terrible experience. 3 people 1 bed. Food quality and variety not good. Staff at front desk and management was terrible.