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Hotel overview
The perfect family vacation at the Bahia Principe Fantasia Punta Cana - All Inclusive offers everyone days full of adventure, fun and of course, total relaxation. Immersing families in a dreamlike ambiance and bringing them closer to the legends of local culture. A Caribbean resort with castles? Welcome to a wonderland where anything is possible. A place that will delight families with its fantasy atmosphere. This family-friendly property has 512 suites, exclusive beach area, huge aquatic area and waterpark for children of all ages, a large theme-based swimming pool, exclusive facilities for children and teenagers, a quiet area with Jacuzzis and a wide range of restaurants and free WiFi throughout the resort.Staying at Bahia Principe Fantasia Punta Cana - All Inclusive, you can enjoy the facilities at Bahia Principe Grand Bavaro, Bahia Principe Fantasia Punta Cana - All Inclusive, Bahia Principe Grand Aquamarine - Adults Only - All Inclusive, • Total: 21 restaurants, 20 bars and 7 swimming pools. Access to facilities of some of the hotel may be restricted.
BRAND NEW! Las Olas Beach House is a newly built oceanfront restaurant area featuring new culinary specialties, available to guests of all hotels at Bahia Principe Bavaro complex*. This modern, contemporary two-story space has a surface area of 79.000 square feet. The ground floor features two beach restaurants, which respectively become a Rodizio and Mexican specialty restaurants at night, and a bar. There are three additional specialty restaurants for a la carte dinner on the top floor.
Large castles, themed restaurants, numerous spaces designed for families, Stunning shows with video mapping projected on the main castle, magic, legends and local traditions: every feature tells a story based around our mascot Papimber, the creator of the world of Fantasia, which is woven around the local culture. Teens Club The Loft, unique and exclusive area for teenagers and themed facilities that are exclusive to the brand.
Location
Dominican RepublicProperty information
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Hotel details
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
2869 reviews
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Apr 23, 2025Amazing family stay – even better the second time!
We just returned from a 5-day (4-night) stay at Bahia Fantasia, and we absolutely loved it! This was our second time here – we came back after 3 years because our daughter had such great memories. We usually try new places, but this time we returned, and we’re so glad we did. The staff truly make this place special – kind, welcoming, always smiling, and especially great with kids. By the second day, many recognized us and greeted us like old friends. We mostly used the buffet (with two kids it’s just easier) and everything was tasty, fresh, and well-prepared. We never had any issues, and dinner was always a highlight with a huge variety. There’s something for everyone – even on the beach you can grab a fresh coconut or pineapple with rum for just $5. Our 13-year-old daughter and 3-year-old son both had an amazing time. We don’t understand the negative reviews – this place is wonderful, and we were treated so well. We always tip the staff because they truly deserve it. Highly recommended for families – we’re already thinking of coming back again!
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Apr 22, 2025Good for kids for would never go back.
The disappointments: 1. At check-in, the agent kept scanning our passports the wrong page until we told him what to do. He did not speak English or French for communication, wasting SO much time that we had to cancel our restaurant reservation. It was extremely unprofessional and a shame for a hotel at this price tag. 2. The room we got had bathroom door locked, the safe broken, and my bracelet stopped working everyday until being reset. From the room, we could hear all the neighbors, having a hard time resting or sleeping. 3. Kids club staff do not speak English or French, impossible for the kids to communicate with them, so we did not feel safe leaving the kids there. 4. Out of 9 days, our room was only cleaned 4 times. Twice we had to ask the cleaning lady specifically. She never smiled or tried to be nice until we gave a big tip. We did not mind spending money, but feeling that is the only way to get basic service is terrible. 5. Transportation was booked directly through hotel with coming2. They waited at the wrong resort reception, resulting us waiting for extra 30min, and dropped us at the wrong terminal. We travel a lot and have been more than 10 different resorts around the world, but this stay is the worst so far. The facility is not at all for a high-end resort. The bright side is that the pools are large and clean, perfect for kids. The food is better than most of the resorts we have been if you enjoy seafood. Most workers there are nice except the one checked us in and the cleaning lady we got. The shows are better quality than other resorts we stayed.
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Apr 21, 2025Totally mocked when I was trying to get my refund
I started a reservation for two rooms in February for a friend's and family trip from 04/16/2025 to 04/21/2025. On 03/17/2025 , I made a payment of USD 3,675.00 . For the next two days I kept getting messages from BAHIA PRINCIPE FANTASIA that my reservation would be canceled if I don't make my payment within 24 hours. I subsequently clicked the link and made another payment , thinking that I must have made an error at the first attempt or there was a problem with the credit card. I discovered this mistake on the 04/15/2025 and tried to cancel this but was pushed from one phone number to another phone number. When I arrived at the hotel I tried again to cancel this reservation and the staff kept mistreating me by passing my problem from one to another not taking it seriously, even when I asked for a manager , never got to see one. They told why I didn't check my card to see if the payment t went through . This was poor service and I was frustrated to give up on any claim for my USd 3,675. Back. This company was terminating the calls after waiting sometime 20 mins on standby. This is the worst in hospitality service.
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Apr 21, 2025
Bahia Principe Fantasia Punta Cana Experience
I had a door issue, and my family (wife and 2 kids) were sitting in the corridor next to our room for over an hour and 30 minutes, waiting for someone to come. I went to reception 3 times. As compensation, we were provided a complimentary massage at the spa for me and my wife. We really liked it, so we booked 2 more sessions. When I was checking out, I thought I had paid for 2 sessions and the 3rd one was free, as promised. Since the charge was in Dominican pesos, I couldn’t calculate the amount properly. However, I can now see that I was charged for all 3 massage sessions—so nothing was complimentary. It feels like a scam.
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Apr 07, 2025
3.5 starts- at best
This resort was not safe for children although it is advertised as a family resort. The areas for playing are often poorly supervised and an absolute chaos. The food was so-so although the restaurant in the morning was ok. Very lackluster overall.