Hotel overview

Aulani, a Disney Resort & Spa in Ko Olina, is part of the Ko Olina Resort Community & Marina, which is located on the western shore of O`ahu about 17 miles from the Honolulu International Airport in Hawai`i. Aulani rests on 21 acres of beachfront property in the Ko Olina Resort & Marina development.

Aloha. You’ve arrived at a magical place-a first-of-its-kind Disney creation, inspired by shared family stories. Here you can celebrate the elegance and history of the Hawaiian culture, and embrace a whole new world of possibilities. In the Ko Olina area on the leeward side of Oahu, the Resort is perfectly placed—close to Hawaiian favorites but just far enough away to be an enchanting escape. The soaring architecture of the lobby offers stunning mountain and ocean views, while throughout the Resort you’ll discover luxurious details and flawless Disney magic in harmony with the natural world.

Location

Ko'Olina
Honolulu, HI, USA - Honolulu International (HNL) : 30 miles

Property information

Year Built: 2011
Last Renovation: 2012
Accessible rooms: 1
Floors: 15
Total rooms: 359

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Hotel is smoke-free. There are designated outdoor smoking locations available.
Advisory A minimum parking fee of $37.00 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.

General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21
General Policies:

Walt Disney World reservations must be booked with the correct guest names. A complete name change to the lead name is considered a cancellation and will require a new reservation.
 
A major credit card is required upon check-in to cover phone or incidental charges.

Convention attendees cannot book this property for their convention stay, they must book through the proper convention source.  Convention attendees that violate this policy will be responsible for paying any higher rates and may not be eligible for any promotional offerings.

Room taxes are included in vacation price.

Room requests are not guaranteed and are based upon availability upon check-in.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 6620 reviews
  • 5.0 star tripadvisor rating
    Absolute perfection...

    Disney has outdone themselves in the design and layout of this beautiful resort! Plan on spending more for basic items in their marketplace but ABC GROCERY store across the street. Our room overlooked the Luau event and it was so relaxing hearing the music and watching the waves break on the beach. With so many places to spread out on the beach, lazy river, and several pools, we never felt crowded. Trip of a lifetime. Can’t wait to go back!

    Apr 15, 2020
  • 4.0 star tripadvisor rating
    Great for kids!

    We loved Aulani, it’s great for adults because we got a break from the kids with the daycare that you can leave your kids at all day! And they loved being there! Expect “Disney” prices at the resort, I highly recommend buying the refillable mug for drinks! The spa is great too. If you have any food allergies, the chef will accommodate beyond expectations!

    Apr 09, 2020
  • 5.0 star tripadvisor rating
    Wonderful Family Vacation Spot

    Wow this place was amazing! My son (4 yrs old) loved the lazy river and all the pool options were fantastic! The service is A plus Disney service with Hawaiian flair! The scavenger hunt is really fun. The daytime hunt is the perfect length for little ones while the nighttime one is probably better for older ones. The food is alright but the special Disney inspired food was appreciated. The refillable popcorn bucket is totally worth it! Lots of options to see characters even if you do not go to a dining experience as they tend to walk around the resort. Oh and check out the fireside stories every chance you can as they are very entertaining!

    Apr 09, 2020
  • 4.0 star tripadvisor rating
    30th Anniversary Trip

    This was our first visit to Aulani and Hawaii. Had a great time. We finished our trip just before the coronavirus affected everything. Pros: - Lots of recreation and activity options. - Many character greeting/photo ops. - Excellent pool area. - Beautiful resort. - Great location. - Dole Whips. - Refillable mugs. - Friendly, helpful staff. Cons: - Dinner buffet was ridiculously priced, crowded, had bad service, and not worth the money. - Luau food was OK; show was a little long. World be very boring for young kids. Definitely not worth the very high price. - Several food options on property, but at Disney prices. - Not sure why, even if you have purchased the Photopass package, they still want to charge you separately for character meal photos and luau photos. - Relative to the size of the resort, not much in the way of shopping. - Expensive. Many have complained about too many kids and crowds at the pool. There were kids, but a good amount of couples too. Probably crazy in the summer though. Didn't have trouble getting pool chairs like some have experienced.

    Apr 08, 2020
  • 5.0 star tripadvisor rating
    Wonderful! Perfect Stay!

    I hadn’t been to Oahu for almost 11 years. So I planned a visit for spring break. We stayed the first part of our trip in the Waikiki area at the Hilton Hawaiian Village. I learned about this hotel from my coworker. So I did a quite a bit of research before coming/booking this resort. I have to say that the pictures that are posted online as well as on Tripadvisor do not do this place justice. This place is beautiful. It is very well cared for even though it is probably about 9-10 years old. Our room smelled like it was newly constructed. If I didn’t know better, it was like they pumped new hotel room smell into the room. The linens were nice and crisp and white. The carpet was clean in the bathroom was nice and modern. The beds were comfortable and the shower had good water pressure and temperature. I want to say our appreciation probably was altered having stayed at the Hilton earlier. The Hilton made this place look like it was the ultimate in luxury. From the moment we pulled in the feel was liked being on the Wailea side of Maui. It was obvious this was the nice resort side of Oahu. It just is a totally different feel from that area. While Waikiki, is more like the city downtown area of Oahu, this was an entirely different perspective. So it isn’t the high end shopping New York Hawaii type of feel that you get over there it is more of a suburban in quiet area where just a couple exits up there’s a target and Costco and shopping center with some eateries. Also across from this resort is a little shopping center which house is one of my favorite restaurants called monkey pod. There is also a Starbucks in that shopping center. So From the moment we pulled up, we experienced awesome service. The valets got your luggage and checked you right in if did Express checkin. I highly recommend the express check in because you do not have to wait in a long line in the lobby to check in. They also text you when your room is ready so ours was ready around 12:30 PM and I believe the check in time is around three or 4 PM. So it was nice. We took a brief walk around the property and we were so excited to be there. My son who is 5 loved the lazy river, pool and the kids play area. He also loved going to Auntie’s beach house. While there at one of the visits, he participated in a extra program offered by aunties Beachhouse which was a Moana program. He got to make a paddle and decorate it. While he participated in that, I went to the spa. I read so much about the spa on reviews that I had to check it out. I signed up for the 80 minute lomi lomi massage which is one of their specialties. I have to say that this was the best spa I’ve ever been to and I am truly a spa connoisseur. My massage was simply divine. They have a coed area outside with Pools, showers and a Jacuzzi. They also have areas inside the women’s locker room which you can visit after or before your service. The ladies working in the spa were so nice and attentive. When you were in the relaxation room they brought you blankets. There was a snack area where they had a little snacks and munchies along with water and tea. When you arrive to the spa they made you a special scrub that you got to take home and upon leaving they gave you some bath salts. The spa is expensive but it’s well worth the time and the money if you decide to go. One thing to note is that when you book the services, the tip is already included which is really nice. Also during our visit we did take part in the character dinner. I have to say that this dinner was better than I expected having done quite a few character dinners at other locations. I found the buffet assortment to be a much wider assortment then at other places. This buffet had crab legs, shrimp and lots of dishes that I found to be tasty versus others I did not find the food to be all that great. I will say there was not that many characters at the dinner. We did not get Mickey and Minnie or any of the more popular characters. We had Chip and Dale and Stitch. When we first got there we took pictures with Donald. I am not sure if this is how it normally is or if this was due to the time that we went. We did go during this year’s spring break which was just before all the coronavirus stuff started to really take effect. The Aulani resort and spa is right next to the Four Seasons. In fact, it shares a lagoon/beach area with that property. The Four seasons does not appear to be as massive as the Disney Aulani resort. The lagoon area is quite peaceful all those small when comparing it to Waikiki Beach or any of the other beaches it is a perfect playground for kids to enjoy. Also it is a very beautiful scenery. Again everything that we decided to do with this resort was just simply enjoyable. I commend Disney for taking such good care of this property. I know that there are some properties that are the same age as this one and do not look as nice. I will return to this resort again. I also commend the front desk ladies. They were so nice. The only complaint I will say is please be mindful of the guest area where you can change and shower if you check out and need something before your flight. They give you a key to go and be able to hang out since check out is very early. Please note that this little area is very small. I feel like it’s just a little teeny suite that they made into a men and women area. It was overcrowded and there were lines to take a shower. It just really was kind of gross to be in there and trying to change with such a little space. You needed your luggage to kind of get stuff but there was no area to put luggage that seemed to be safe or accessible. So I really wish that I had not taken them up on the offer for the lounge because I just felt gross my entire flight and I would’ve preferred to just have showered/changed in the hotel room where we had more space. So while we are on South social isolation right now as well as everybody around the country due to the covid- 19 virus, I have to say this Resort/vacation was well worth the time and money. It will probably be my last travel memory for a while given what is going on right now. I know that the resort was only open another week or two before they closed after we left. Since cruises are probably out of mind for a lot of travelers going forward, please look at the Disney Aulani for your next family vacation. You will not be disappointed!

    Apr 06, 2020