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Hotel overview
Location
Kapaa/WailuaProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Porterage is on a request basis at an additional fee payable to the hotel.
Resort Fee – Mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel imposed resort fee inclusions:
• In-room safe usage
• Local and toll-free calls
• Daily newspaper at front desk
• High-speed Internet access & Wi-Fi
• Boarding pass printing available at the front desk
• Blu-ray, DVD and PlayStation 3 game rentals (in the lobby)
• One (1) non-alcoholic welcome drink at The Sand Bar (per adult, per stay)
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating
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Close the beach and restaurants!
This was a fantastic place to stay! Everything was within walking distance so we were able to eat out every night and access a grocery store as well. The pool was great and the beach was also within walking distance. The rooms were nice and I appreciated the kitchen amenities. The staff were friendly and helpful. The grounds were beautiful and it was a gorgeous location!
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Not safe, avoid
The rooms all have codes and they assigned us a room that already had people in it. We just walked on in to all of their stuff, though they were out. The hotel acted like it was our fault and told us they were booked solid and couldn't give us another room. Like, we're gonna share a bed with strangers. It was absolutely ridiculous and so unsafe. They finally found us a room, but acted like we were the problem. It was hard to feel safe afterward when we know they just give out codes and dont seem to take safety seriously
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Serious issues with Aston Islander
Hotel needs to warn guests about no elevators up front. We arrived to our room to find hair in the tub and sand on the floor from previous occupants and housekeeping wouldn't come to clean up after 1st night. Worst of all, A/C stopped working 1st night and office informed us no would could help after 5 PM so we had to sweat it out the 1st night.
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Fantastic Vacation
This was a great place for our vacation. Our room was fantastic, located on the ground floor and right on the beach. We watched whales in the ocean right from our patio. We could not have had a better time. We did go tubing in the mountains and saw some amazing scenery.
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The place to stay
Very pleasant hotel on the beach, good location to visit north, west coast and canyon, beautiful garden, restaurants and shops at walking distance, swimming pool and bar pleasant, bed very confortable, some dishes so you can use the barbecue and eat in the room