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Hotel overview
Location
Kaanapali - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Bedding requests are not guaranteed.
Rollaways are payable to the hotel directly. Cribs are complimentary.
Porterage is on a request basis payable to the hotel directly.
Holiday cancel penalties apply when any portion of reservation falls under the holiday time period.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed resort fee inclusions through 03/31/19:
Parking
High speed Wi-Fi internet (in-room and common areas)
HD digital cable service with HBO
Chilled towel service upon arrival
Pool cabana use (based on availability)
Pool and beach towels
Poolside and lobby refreshments
Tennis and equipment use
Boarding pass printing
Mandatory hotel-imposed resort fee inclusions 04/01/19-onwards:
-High-speed WiFi (in-room & common areas)
-Pool & beach towels
-HD digital cable service with HBO
-Poolside & lobby refreshments
-Arrival welcome amenity
-Use of tennis court & equipment
-Pool side cabanas (based on availability)
-Boarding pass printing
-Use of Beachside BBQ grills
-Complimentary beach chairs
-Fitness Center Access
-Dry Sauna
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating
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Awesome views
Great resort for a relaxing retreat! Every room has a great view. Mountains on one side beach on the other! The location is wonderful, on the beach and close to shopping and restaurants. We stayed at the Whaler over spring break and hope to be able to visit again soon. We will stay at the Whaler for our next visit.
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As expected—except for balcony
Hotel staff was very nice and accommodating. Paid for upgrade to the ocean view room but was unable to use balcony during entirety of stay due to that entire side of hotel’s balconies being painted—wasn’t told about painting by any staff, just walked into a room with a sign, which was really a bummer. Other than that, room was as expected.
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Marvelous Maui
Just returned from a 2 week vacation with my wife and adult son in Maui. The huge comfortable suite and superb facilities at Whalers made for a wonderful escape from the Canadian winter. Staff and amenities all 5* and the shops, restaurants, and sporting facilities (golf, tennis, pickleball) made Kaanapali an ideal location for our holiday.
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I was very pleased
We stayed for a week in a beautiful studio apartment on the top floor, with a balcony looking out over the adjacent shopping area and with side-views of the ocean and the mountains. We were pleased with the pool and beach, and happy for the parking for my rental car under the building. There is no restaurant.
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Best for relaxing
Centrally located on Kaanapali beach. Perfect for those that do not want the whole tourist resort…just a beautiful room and amazing staff. Quiet with full amenities! Rooms are studio, one or two bedrooms depending upon your needs. Recommend booking direct.