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Hotel overview
Location
Riviera Maya - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
14549 reviews
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Jul 10, 2025Excellent Hotel, Incredible Staff
We had an absolutely fantastic stay at TRS Yucatán! From start to finish, everything was seamless, relaxing, and luxurious. Helios quickly became our favourite spot — we loved it so much we went for breakfast, lunch, and even a few dinners! The food, atmosphere, and service were all incredible. A special shout-out to Martha, who made every visit feel so welcoming and personal, as well as Jeobany and Rodrigo, who were always attentive and friendly. We also had an amazing dinner at El Gaucho — the steak was delicious and cooked to perfection. The infinity pool was a highlight — peaceful, stunning views, and plenty of space to unwind. We also really appreciated how easy it was to get around the resort thanks to the golf carts, which were always quick, convenient, and accessible. We’re already dreaming about our next visit — can’t wait to come back!
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Jul 09, 2025
The Cenote Dinner is a MUST!
Last night, we had dinner at the Cenote. Alexis was an amazing maitre D for the evening. He made sure that we were completely taken care of the entire night. Our evening began with a traditional Mayan marriage blessing by a shaman. Following the blessing, after we had a mini photo shoot. The pictures turned out beautifully! The food was amazing. The atmosphere was private and incredibly romantic. It is hard to believe we were able to get a reservation, but it seems like the Cenote dinner experience is the best kept secret at the TRS Yucatan. There is an extra charge for this experience, but it will be the most memorable part of our anniversary vacation.
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Jul 09, 2025
Unforgettable dinner at Tentazione.
Our dinner at the Tentazione restaurant was especially enjoyable because of the wonderful service provided by our waiter, Señor Saul. He was super fun, and he helped me practice my caveman-Spanish throughout the night. Thank you so much for the memorable dinner.
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Jul 09, 2025
Staff and food service fantastic
Staff incredibly helpful Had a beautiful meal at El Gaucho thankyou to Oscar, Cindy, Mariano and Zara made the evening very special thankyou Wow to chic what a show to have with our evening meal for our anniversary a night to remember
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Jul 09, 2025
Summer Get Away
It was a fun week in Cancun at the TRS Yucatan Hotel. The Infinity pool was beautiful and the it was not very crowded. The food was incredible and the services was excellent.