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Hotel overview

Located just 12 miles from Cancun International Airport and minutes away from the quaint fishing town of Puerto Morelos, Dreams Jade Resort & Spa, a AAA Four Diamond resort, provides guests with over 2,600 feet of pure crystal-white sand and refreshing azure waters. This 550-suite resort features the Unlimited-Luxury® experience – all wristband-free! Guests can enjoy six gourmet à la carte restaurants, plus an international buffet, a grill and a café and two snack grills, room and concierge service and so much more. The Dreams Entertainment team keeps the party going all day and night long with an exciting activity program, full of family-oriented fun. Parents can even spend time together while the kids enjoy supervised fun at the Explorer’s Club for Kids.

Location

Riviera Maya - Beach
Cancun International Airport (CUN) : 18 miles

Property information

Total rooms: 550

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 18232 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Food made right in front of you by an amazing chef!

    Was extremely entertaining and fun to watch! Definitely recommend coming and enjoying your night with some food made right in front of you!!

    Jun 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great experience and Dreams Jade

    The pool area has a very relaxed vibe and everyone enjoyed themselves. We couldn't access the beach due to the seaweed, but the pool and views were still highlights of the trip. The entertainment was average but we definitely had a good time at the shows. We also used the spa and the water therapy was amazing! The food at the restaurants for dinner was delicious. My only recommendation is to make sure to look at the schedules for the restaurants. The Carnival buffet is very limited and night and room service is subpar.

    Jun 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Spice teppanyaki

    Miguel was our cook. He did such a amazing show. We enjoyed it. Good was good. Highly recommend. You won't be disappointed.

    Jun 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Teppanyaki Grill

    Miguel from Spice Teppanyaki Grill was wonderful and gave us a wonderful dining experience. A must to do when you stay in the resort!

    Jun 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great experience

    Mauricio is amazing at the lobby bar called Moments! Truly the best margarita we have had the entire trip! He is personable, attentive, kind, helpful and a great bar tender! Overall great trip!

    Jun 18, 2025