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Grounding of 737 MAX 8 Aircraft

11/14/2019 3:14:27 PM Central Standard Time

​If you need further assistance, please contact us at 800-243-8372.

Southwest Airlines continues to monitor information from Boeing and the Federal Aviation Administration (FAA) on the impending 737 MAX software enhancements and training requirements. We remain confident that, once certified by the FAA, the enhancements will support the safe operation of the MAX.

Based on continued uncertainty around the timing of MAX return to service, we have proactively removed the MAX from our flight schedule through March 6, 2020.

 

Please refer to Airline Policies for any information that may affect your flights.
 
We also recommend that you check your flight status by calling the airline or verifying flight times online prior to proceeding to the airport.
 
We will continue to monitor and update this information as changes occur.

Affected destinations

Airline policies

Air carrier
Impacted cities
Affected travel dates
Policy
Southwest Airlines Scheduled Air
3/13/2019 12:00:00 AM - 1/5/2020 11:55:00 PM
Customers who are travelling who want to alter their travel plans may rebook in the original class of service and city pairs within 14 days of their original date of travel without paying any additional charge.

Hotel policies

Hotel name
Impacted cities
Affected travel dates
Policy
Damage
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