Customer Care

How Can We Help?

Southwest Airlines Vacations is dedicated to our customers. We do our best to provide quality customer care each and every day. Use the links below to find the most common information or feel free to contact us at one of the options listed.

Contact Us

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Call Us
Before you vacation 1-800-243-8372
If outside the U.S. 1-414-934-3017
Customer care specialists are available:
  • Monday - Friday 8:00 am - 9:00 pm CST
  • Saturday 9:00 am - 5:00 pm CST
  • Sunday 11:00 am - 5:00 pm CST
During your vacation 1-800-775-7105
24-hour traveler assistance


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Email Us
Questions or concerns?


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Write Us
Southwest Airlines Vacations
Attn: Customer Service
8969 N. Port Washington Road
Milwaukee, WI 53217

Travel Protection

The following is available with your Southwest Airlines Vacations package to offer you a little peace of mind when traveling by yourself or with your loved ones:

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Southwest Vacations' Travel Protection
Gain peace of mind from the moment you book and up to your return home with our travel protection coverage. Benefits include: no supplier penalties or fees, hurricane protection, trip interruption/delay, baggage protection and more!

Para Servicio En Español

Si te sientes más cómodo haciendo tu reservación en español, llama nuestra línea en español al 1-888-423-5683. Si estas llamando desde otro lugar fuera de los Estados Unidos puedes marcar al 1-407-583-5686.