Help with Travel Documents

Southwest Airlines Vacations packages are NOT ticketless. You MUST bring all travel documents with you when you travel. Documents will be sent to the billing address of the credit card used to purchase the vacation. If you made your reservation 15 days or more prior to departure, documents will be sent via US Postal Service. Travel documents will be mailed approximately 20 days prior to your departure date to arrive within 10 to 14 days of mailing. If you purchased your vacation 14 days or less prior to your departure date, or if you choose to add the Document Delivery Fee to your package at anytime, your documents should arrive within two to three days via express mail.

Please visit the Documents section of our Frequently Asked Questions for details on our documents and procedures.