We are with you every step of the way. Find helpful contact information here to assist you before you travel, during your vacation, and when you return from your trip.
Customer Care
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| E-MAIL: |
| If you have additional questions or comments, feel free to e-mail our Internet Help Desk anytime. One of our representatives will be happy to assist in answering your questions. Your e-mail will be answered within 24 to 48 hours. |
| PHONE: |
Our best prices can be found online and you can book your complete vacation package online. However, if you prefer to have one of our Customer Care Specialists book your vacation package for you, if you need to make changes to your reservation booked online, or if you have a question you would like to have answered over the phone, please call us at: 1-800-243-8372.
Please have all of your information ready including desired travel dates, departure city, destination, and number of people traveling. In addition, please have your major credit card available to complete your booking. |
| PARA SERVICIO EN ESPAÑOL: |
| Si te sientes más cómodo haciendo tu reservación en español, llama nuestra línea en español al 1-888-423-5683. Si estas llamando desde México por favor llámanos sin costo al 001-800-292-1318. Si estas llamando desde otro lugar fuera de los Estados Unidos puede marcar al + 1-407-583-5183. | |
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| GROUP TRAVEL: |
| If you're planning a trip for 10 or more people, fill out the Group Form with your travel information and one of our Group Representatives will be happy to assist you with your travel arrangements. Or you can contact our Group Department by calling 1-800-220-0833. |
| 24-HOUR TRAVELER ASSISTANCE: |
| If you need assistance during your vacation, please contact our 24-hour Customer Service department at 1-800-775-7105, or if you are on vacation in Florida call us at 1-888-300-6712. |
| CUSTOMER SERVICE MAILING ADDRESS: |
If you would like to send us a letter or you need to return documents to us, please mail it to:
Southwest Airlines Vacations
Attn: Customer Service
PO Box 1460
Milwaukee, WI 53201-1460 | | |
