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Now accepting reservations through August 6, 2018.

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Blvd. Kukulkan Km 20  
Cancun, QR 77500
MEXICO

4.5 of 5 stars

TripAdvisor traveler rating

Based on 6239 reviews
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Additional Values

A charming compliment to Cancun’s Hotel Zone, this elegant couples-only, all-suite resort features mostly oceanview rooms, a romantic ambience, fine restaurants and special room amenities. A perfect escape from the stress and hassles of everyday life, guests will love the distinctive service and inviting accommodations at this superior Mexican getaway.
Location: Cancun - Beach
  • -Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
† Fees may apply
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Baggage hold
  • Bell staff/porter
  • Children not allowed
  • Concierge desk
  • Elevators
† Fees may apply

Deluxe Room Resortview

View: Resort view

Bedding: 1 king bed

Occupancy limits: Maximum 2 adults, 0 children, 2 total.

*Couples-only resort

Additional Amenities: 

*Wireless Internet terminal within the room
*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*CHI®  bath amenities
*CHI®  hair dryer and hair straightener
*Double whirlpool tub

Deluxe Resort View

Bedding:1 king bed.

Occupancy limits: Maximum 2 adults, 0 children, 2 total.

Additional Amenities
*Wireless Internet terminal within the room
*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*CHI®  bath amenities
*CHI® hair dryer and hair straightener
*Double whirlpool tub


TTTP - Deluxe Resortview

Bedding:1 king bed.

Occupancy limits: Maximum 2 adults, 0 children, 2 total.

*Couples-only resort

Additional Amenities
*Wireless Internet terminal within the room
*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*CHI®  bath amenities
*CHI®  hair dryer and hair straightener
*Double whirlpool tub

Superior Deluxe Oceanview

View:Oceanview

Bedding:1 king bed

Occupancy limits:Maximum 2 adults, 0 children, 2 total.

*Couples-only resort

Additional Amenities
*Wireless Internet terminal within the room
*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*CHI®  bath amenities
*CHI®  hair dryer and hair straightener
*Double whirlpool tub

Junior Suite Oceanview

View: Oceanview

Bedding:1 king bed

Occupancy limits: Maximum 2 adults, 0 children, 2 total.

*Couples-only resort

Additional Amenities
*Wireless Internet terminal within the room
*Seating area
*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*CHI®  bath amenities
*CHI®  hair dryer and hair straightener
*Double whirlpool tub

Junior Suite Ocean View Awe-Inclusive

Bedding: 1 king bed

Occupancy limits: Maximum 2 adults, 0 children, 2 total.

*Couples-only resort

Additional Amenities
*Wireless Internet terminal within the room
*Seating area
*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*CHI®  bath amenities
*CHI®  hair dryer and hair straightener
*Double whirlpool tub

Concierge Level

View: Oceanview

Bedding:1 king bed

Occupancy limits:Maximum 2 adults, 0 children, 2 total.

*Couples-only resort

Additional Amenities:
*The resort has wireless Internet terminal within the room
*In-room wine and fruits
*Seating area
*Double whirlpool tub
*Liquor dispenser containing premium brands Bacardi White Rum, Jose Cuervo Tequila, J&B Whiskey, and Barton Vodka
*CHI ®  bath amenities
*Two (2) 25 minute massages at the beach/spa/treatment rooms
*Aromatherapy menu
*Nightly petit fours
*Pillow menu
*Private beach lounge chair area with waiter service
*Exclusive beach bag (one per room, per stay)
*Espresso/American coffee maker
*Private candlelight dinner at select locations (once per stay)
*Private check-in and out
*Late check-out & early check-in (subject to availability)
*Exclusive concierge phone service

Grand Level

Bedding- 1 King bed
Bedding requests are strongly recommended, however are not guaranteed.

Occupancy limits - 2 adults, 0 children, 2 total.

*Couples-only resort

† Fees may apply

El Alamo

Located in our lobby area, El Alamo is a casual restaurant serving an international breakfast and lunch buffet and an a la carte Mexican menu for dinner.

Dress code: Casual but footwear and shirts with sleeves are required, wet clothing or uncovered swimwear is not allowed.


La Tratto

Located adjacent to our lobby bar, La Tratto is a casually elegant choice for dinner from 6:00 pm - 10:30 pm, serving an a la carte Italian menu.

Dress code: Long pants, collared shirts and shoes are required.

*Please note hours of operation are subject to change without prior notice.

  • Cuisine: Italian

Lobby Bar

Bar & lounge, 9am-1am Tea time, 5pm—7pm

Our lobby bar serves a Continental breakfast from 5:00 am – 8:00 am, bar service from 10:00 am – 1:00 am and tea time from 5:00 pm – 7:00 pm.

*Please note hours of operation are subject to change without prior notice.

 


PALACE RESORTS PARTNERS WITH CERTIFIED ANGUS BEEF®

All-inclusive leader reinforces commitment to excellence by serving the highest quality beef at all properties throughout Mexico and the Caribbean.


Pool Bar

Bar with snack service to all pools.


Snack area

Light meals a la carte by the pool, 11:30 am—5:00 pm.

Also offers Asian selections from an a la carte menu, 6:00 pm -  11:00.

*Please note hours of operation are subject to change without prior notice.


The Steak

The Steak, located near the pool area, is a casual dinner option for dinner, serving a buffet of seafood and fine cuts of beef from 6:00 pm - 10:30 pm.

Dress code: Casual, but wet clothing or uncovered swimwear is not allowed.

*Please note hours of operation are subject to change without prior notice.

  • Cuisine: Seafood, Steak houses

Wet Bar

Swim up bar.

  • Type: Bar/lounge

  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports†
  • Non-Motorized Water Sports
    Water Sports marina on site.
  • Outdoor pool
  • Pool
    There are 4 pools on site. 3 infinity pools, one with swim-up bar, and one indoor pool with 2 Jacuzzis This Property has Swim up Bars.
  • Sauna
  • Spa†
  • Steam bath
† Fees may apply

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