Southwest Airlines Vacations Lowest Price Promise!
If the price of an identical Southwest Airlines Vacations package is lower than the price you paid, we will issue the difference to you in the form of a Travel Credit good for future travel.
The Lowest Price Promise applies to an identical qualifyingWhat is a qualifying package?
A qualifying Southwest Airlines Vacations package is one for which all passengers, travel dates, flight numbers, hotel (including room category, name and special room requirements), rental car company and vehicle class, and all activities included on the package exactly match your currently reserved Southwest Airlines Vacations package. Southwest Airlines Vacations package, and excludes any promotional codes or special discounts.
If you find that the price offered on southwestvacations.com is lower than the price you paid for an identical qualifying package, contact our Customer Care Center at 800-423-5683 to claim the Lowest Price Promise.
Our Customer Care Agent will issue Travel Credits to you for the difference in price that they are able to verify at the time that you call.
Travel Credits will be issued within 30 days of completed travel on the currently booked vacation package and mailed to the primary passenger listed on the reservation at the billing address of the credit card used at time of purchase.
Travel Credit amount will be equally divided among all adult passengers listed on the record. More Travel Credit Details. Travel Credit Terms and Conditions:
Travel Credit amount will be equally divided amongst all adult passengers listed on the record (example: if the Travel Credit amount was approved for $100 and there were 4 adult passengers on the reservation, a Travel Credit of $25 will be issued to each passenger).
Travel Credits can only be redeemed by the passenger whose name appears on the Travel Credit.
Travel Credits are nonrefundable, non-exchangeable and non-transferable.
When using Travel Credits as payment towards a vacation package, all travel must be completed by the expiration date indicated on the Travel Credit.
If a reservation is booked using a Travel Credit and is later modified and/or cancelled, the value of the Travel Credit will be lost.
Lowest Price Promise Terms and Conditions:
- Lowest Price Promise. In the unlikely event that you find a lower price on southwestvacations.com after booking your package, we will issue a Travel Credit to you for the difference. The Travel Credit will be issued after travel is completed and will be good on a future Southwest Airlines Vacations package. This Lowest Price Promise is subject to the terms and conditions listed below.
- Restrictions and Exclusions. Promotional codes cannot be added to a reservation after initial booking and are excluded from consideration when claiming the Lowest Price Promise. Special pricing agreements or offers that require certain memberships cannot be used for claiming the Lowest Price Promise. Included values offered by hotels (examples: resort credit, free breakfast, free or discounted shows or tours, etc.) are free of charge and cannot be added to a reservation after initial booking or used for claiming the Lowest Price Promise. Reservations that are cancelled and/or modified prior to departure will void the Lowest Price Promise and Travel Credits will not be issued.
- Notifying Southwest Airlines Vacations of a Claim. You must contact us at 800-423-5683 no later than 7 days prior to your departure date to make a claim under the Lowest Price Promise. The qualifying price must be available for booking at the time you contact us, as determined by our Customer Care Specialists.
- Package must be an identical qualifying package. The Lowest Price Promise is available only for exact itinerary matches, for example, same flight numbers, same hotel (including room category, name and special room requirements), same rental car company and vehicle class, and the exact same dates and times of travel as booked on your original vacation package. The Lowest Price Promise applies only to the complete package price and individual component prices cannot be claimed in conjunction with the Lowest Price Promise.
- Comparison prices must be available to the general public. The Lowest Price Promise applies only to prices both advertised and available to the general public on southwestvacations.com. Qualifying comparison prices shall not include corporate discounts or rates, rewards program rates, incentives, hotel included values, prices or discounts generated by using a promotional code, or any other prices or promotions not offered to the general public. A qualifying lowest price may not come from a Travel Agent, or from an e-mail that you received. The qualifying comparison price must be available for booking at the time you contact us, as determined by our Customer Care Specialists.
- Verification of Claims. All requests are subject to verification by Southwest Airlines Vacations Customer Care Specialist. Southwest Airlines Vacations will not accept screenshots or other presumed evidence of a lower price that cannot be independently confirmed by Southwest Airlines Vacations staff. Nor will Southwest Airlines Vacations verify any request that it believes, in its sole discretion, is the result of a printing or other error or is made fraudulently or in bad faith. Verified requests will be issued a Travel Credit no later than 30 days after completion of travel. Travel Credits are valid for 12 months from date of issuance.
- Liability. Southwest Airlines Vacations will not be liable for honoring the Lowest Price Promise with respect to rates loaded in error by Southwest Airlines Vacation or its suppliers, or any printing, typographical, administrative or technological errors in any materials relating to prices backed by the Low Price Guarantee. These Lowest Price Promise Terms and Conditions include and incorporate by reference the standard Southwest Airlines Vacations Terms and Conditions and constitute the entire understanding between you and Southwest Airlines Vacations relating to your vacation package.
- Validity of Lowest Price Promise. Void where prohibited by law. Southwest Airlines Vacations reserves the right in its sole discretion to modify or discontinue the Lowest Price Promise or to restrict its availability to any person, at any time, for any or no reason, and without prior notice or liability to you. The terms that are in effect at the time of your booking will determine your eligibility under the Lowest Price Promise. No change in the Lowest Price Promise will affect any Travel Credit that has already been issued to you. The failure by Southwest Airlines Vacations to enforce any provision of these Terms & Conditions shall not constitute a waiver of that provision. Any modification will be effective upon posting of modified Southwest Airlines Vacations Terms and Conditions on southwestvacations.com . Any cancellation will be effective upon removal of references to the Lowest Price Promise and the Lowest Price Promise Terms and Conditions from www.southwestvacations.com.